下载 "Fix scan problems with ControlCenter4 – from machine"

Learn how to solve the most common wireless scanning issues in this video tutorial. This video focus on problems scanning from the front panel of the Brother device . For problems scanning from the computer see: https://www.youtube.com/watch?v=Piz2CEusvXI For more videos, tutorials, and FAQs visit our support site at: http://www.brother-usa.com/support Quick Links / Table of Contents: Models Covered 00:09 Common problems 00:20 Wireless Setup 00:39 Install Driver package 00:54 Check Scanner Driver 01:12 Browse for device on network: 01:46 Reboot router, device, computer 02:10 Specify by IP address 02:35 Assign button action 03:37 Transcript: Welcome. Today we are going to look at fixing scan issues with Control Center 4 This video may cover multiple models. Even though your machine may not match the model referred to on the screen the overall process will still be the same. Windows scan problems may occur for various reasons when using Brother ControlCenter. Some of the more common reasons are replacing your router or network equipment, scanner network problem, application issues and driver issues. If you have recently replaced your wireless router and have not reconnected your machine wirelessly, you will need to reconnect it to the new router. Click the link (on the screen or in the description) to search our database for model-specific instructions on how to connect your machine to a wireless network. To activate scanning from the front panel of the Brother device, you will need to configure the scanner driver. This will require the full driver package software to be installed. If you have not yet installed the full driver package, download it from brother-usa.com and install it now. First you will need to check the scanner driver to ensure your machine’s network properties are correctly set. To locate your scanner driver, type “Control Panel” in the search bar on the Windows Task Bar. Select Control Panel. At the top right of the Control Panel window type “scanners.” And then click “View Scanners and Cameras”. Locate your Brother device in the list of available scanners. Select your Brother device and then click Properties. Click the Network Setting Tab. Now click the Browse button to verify your device is found on the network. If your device is found on the network, it will appear in the list. If your device is not found, click the Refresh Button. If the device is still not found, you will need to reboot the power to your router, Brother device, and computer. Once completed, try browsing for the device again. If it is still not found, you will need to reinstall your Brother device on the wireless network. Once the device is found, select your Brother device and click OK. Next, select “Specify your machine by IP Address”, then click the Scan To Button tab. Check “Register your PC with the “Scan To” functions at the machine.” and enter a Display Name. This will be the computer name that will be displayed on the panel of the Brother machine. Click OK and try scanning again. If you are still unable to scan from your Brother machine, revisit your device Properties and click the Events tab. From the select an event dropdown pick the front panel button you wish to assign. In this example, we are selecting the Scan/File button. Under Actions, click Start this Program and select ControlCenter4. Click OK and try scanning again. If the problem continues, there may be program or internal setting on your computer that is blocking the incoming network connection from the Brother machine. Unfortunately, such conditions are beyond our support capabilities. At this point, we recommend scanning from the ControlCenter software Thank you for choosing Brother Customers also searched: ControlCenter4 scan problems ControlCenter4 scan issues ControlCenter4 push scan