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Download "Wegen defektem Zubehörteil musste ich 400Km zum Kunden fahren !"

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Motoren Zimmer
Motorenzimmer
Mercedes
AMG
Motoren
Motorschaden
Austauschmotor
Instandsetzung
Getriebeölspülung
welches Motoröl
hazet
Castrol
Ravenol
liqui moly
addinol
fuchs
shell
Motul
Getriebeöl
Ölvergleich
motorschaden
ravenol
r230
febi bilstein
Ölverlust
Wagenheber
Getriebestecker
reklamation
Wohnmobil
James cook
hamburg
Beanstandung
roadtrip
5g
Peilstab
sl55
sl55 Amg
m113
m113k
kompressor
Getriebeölwechsel
dichtring
motorölverlust
getriebeölverlust
Außendienst
gewährleistung
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  • ruRussian
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00:00:07
Welcome to a new video
00:00:08
my name is j Zimmer from the company
00:00:10
motorenzimmer and in this video
00:00:14
I will once again comment on the second to
00:00:16
last video about what happened to me
00:00:19
and what kind of dynamics it
00:00:22
took. The video is completely
00:00:24
unpleasant to me and I'm already apologizing for that,
00:00:27
that's
00:00:30
actually the case, a few things got
00:00:32
completely out of hand, I wanted to convey a completely
00:00:35
different message about what
00:00:37
happened,
00:00:38
yes, that's not enough, I do
00:00:42
n't want to put on any pretty makeup, it's
00:00:43
not the message at all It was completely
00:00:46
different, but I
00:00:48
couldn't get it across. Yes, which is also my
00:00:50
mistake. I've made a few
00:00:51
mistakes. I'll make that
00:00:53
completely clear again in this video, which is
00:00:56
why we're
00:01:00
not here with the motorhome and on the road right now It's just me, but also the motorhome,
00:01:02
of course, and my wife Jennifer and
00:01:06
a few spare parts. We're
00:01:08
actually doing a repair, which fits in
00:01:10
quite well with the previous video. If
00:01:13
we accept an order, then
00:01:15
the customer has a guarantee from us
00:01:17
and no matter what happens, we stand by it to
00:01:19
our work we have now
00:01:21
driven almost 400 km up to the
00:01:24
northeast coast, that is the northeast coast,
00:01:27
in the north, the Baltic coast, yes, we are
00:01:31
actually almost close to the Danish border and are making an
00:01:34
improvement here because of a small
00:01:35
sealing ring. It doesn't matter how big
00:01:38
the damage is in principle The
00:01:40
event is an improvement that has to
00:01:43
be made and we are also committed to
00:01:46
the work, so we will now we
00:01:48
have slept here with the motorhome in
00:01:49
the discount store parking lot, you
00:01:52
can also see there, there is
00:01:54
still morning dew in the window and if
00:01:58
now We're driving to the customer
00:01:59
now, it's
00:02:01
9:45 a.m. 9:43 a.m. to be exact and
00:02:04
we'll then ask the customer if we
00:02:06
can film there so I can show you
00:02:08
what really went wrong. From
00:02:10
that point
00:02:12
of view, it went really stupidly It's
00:02:15
again about a small
00:02:16
gearbox switch socket, I had already
00:02:17
mentioned that in one of the videos that we did
00:02:20
n't use from an original Mercedes
00:02:22
because we didn't have it available at that moment.
00:02:23
Mercedes
00:02:26
obviously had a delivery bottleneck, we did
00:02:27
n't get it, so I have eight
00:02:29
gearboxes in the Ordered accessories, yes, I
00:02:31
'll show you the part here, it
00:02:33
was never a problem otherwise, no, it didn't
00:02:34
matter whether you took the original or the
00:02:37
accessories, it was an original part
00:02:39
because the part number was milled out, yes,
00:02:40
that's why I bought it with a clear conscience
00:02:42
and you can see what
00:02:44
happens from that, yes, I now have no flags,
00:02:47
I've already driven through Germany,
00:02:48
I've already repaired six cars,
00:02:51
this is car number 7, just
00:02:54
[ __ ] happens, it's so stupid,
00:02:57
you have to go through it now, as I said,
00:02:59
I still have one in front of me and then sit down I'll
00:03:00
just get together with the manufacturer
00:03:02
and then I'll be curious to see if they'll
00:03:05
show their appreciation in any way. I don't have too much
00:03:07
hope for it. I don't want to put a nice
00:03:09
make-up on it now. We're going there now. I'm
00:03:11
packing an old school jack with me I
00:03:13
just repaired the gearbox bushing on the jack
00:03:15
and I actually
00:03:17
arrived at the customer's. Unbelievable but true,
00:03:19
we can also film myself here and I
00:03:21
was just talking to customers
00:03:23
about the video.
00:03:24
Good but whatever, here is
00:03:28
the car, it's an
00:03:30
SL55 AMG in one very nice ambience
00:03:34
I can
00:03:35
turn around here a bit and see that we don't
00:03:36
have any license plates on it so the
00:03:38
ambience is really very nice so
00:03:40
the car has found a nice home
00:03:42
and we're now going to
00:03:45
change this gearbox bushing here, luckily
00:03:47
yes, as I said I've already
00:03:49
repaired six vehicles,
00:03:52
this time not in the sleet, outside in
00:03:55
the garage entrance, I have
00:03:56
no problem at all with yes, so that's
00:03:58
where the
00:04:00
old toilet screwdriver also works in the match and in
00:04:02
the rain we have no problem
00:04:04
working, it's about this gearbox bushing,
00:04:07
that's it Good, yes, as far as
00:04:10
I know, Mercedes has never had any problems with that. Just take
00:04:13
it out for a moment and it's not that
00:04:16
easy. It's about this socket and or to be
00:04:19
precise it's about this
00:04:21
sealing ring. This sealing ring is basically on the
00:04:23
socket that we're going to change now,
00:04:25
this accessory socket Exactly the
00:04:27
problem where you can see it really well.
00:04:30
I would
00:04:31
probably show it again later without
00:04:33
giving too much away, but we want to
00:04:35
change it now. I'll now hand the
00:04:37
camera over to Jenny. I've
00:04:38
brought a few tools with me, that's
00:04:40
actually all in what you
00:04:43
need for this a flashlight a
00:04:45
bit of oil very important afterwards a
00:04:48
transmission pallet rod Mercedes tester just in
00:04:51
case jack stands and
00:04:53
now we have to be careful here that we do
00:04:55
n't damage the floor with our jack
00:04:57
I got a few
00:04:59
rubber mats and I would say it's
00:05:01
starting, I'll flip the display over and
00:05:03
then Jenny can film a bit,
00:05:04
so we'll
00:05:10
first jack the car up on the side here and then
00:05:15
you'll basically see a
00:05:16
bit of a disaster, I
00:05:18
suspect some engine oil or, sorry,
00:05:21
gear oil the
00:05:23
vehicle, I know this isn't
00:05:27
the absolute premium jack here but I
00:05:30
really have to say we
00:05:32
chose this jack because because I
00:05:34
can carry it or it goes in the
00:05:36
trunk, that's exactly what it was
00:05:38
or in trailer the
00:05:40
lightest affordable jack because
00:05:43
it is an aluminum jack
00:05:46
and to be honest we have to pay
00:05:49
a bit of attention to the weight of the motorhome. I
00:05:52
actually have to
00:05:56
say is it already warm in here
00:05:58
or
00:06:00
yes it's well heated yes very good I'm
00:06:03
really happy so we're going to jack up the front at the
00:06:07
center point
00:06:08
that'll do the whole thing for us or just
00:06:13
simplify the whole thing for me so the un
00:06:27
car fits sickle no, everything's great now
00:06:32
the jack doesn't have to
00:06:33
roll either because now the
00:06:38
car can now roll back forward can't
00:06:57
roll away can you just give me a few
00:07:00
rags
00:07:06
Renny it's good that it's tiled
00:07:13
Floor that's exactly the problem, it's
00:07:18
tiled
00:07:19
like that,
00:07:21
but you see that, of course, it's a
00:07:25
complete logo, that shouldn't happen,
00:07:27
you have to take your head away, the
00:07:28
vehicle isn't secured yet,
00:07:38
so be careful here, so good, now I'm doing a
00:07:42
little bit of security,
00:07:58
which is
00:08:00
appreciated If the customer hands it over to me,
00:08:03
I also give it to the customer.
00:08:09
Of course, it's
00:08:11
all about trust and a lot of money.
00:08:15
I'm
00:08:17
aware of this and I have no
00:08:20
problem with that, so now whoever I unscrew the
00:08:22
underbody,
00:08:23
it's now easy
00:08:25
a bit of
00:08:27
hard work because the SL already has a few
00:08:30
screws so now I'll start,
00:08:41
so the cardboard is super super
00:08:47
clean, it's still drying here now
00:08:49
I think you can leave it like that, that's
00:08:52
not the problem at all right now
00:08:54
I'll take you with me for a moment, I have to take a
00:08:56
look where I have the tools,
00:09:03
and now we're going to change the
00:09:14
gearbox switch socket. Do you want to
00:09:15
give me the camera? So the socket up there that's
00:09:20
hidden under there,
00:09:23
we now have to dismantle it, so we have to
00:09:26
unscrew the sheet metal and you Look,
00:09:29
it's actually not that
00:09:36
oily on the car, everything can be done with one hand
00:09:39
and then we have to convert the tool
00:09:42
so now I have to open the socket and
00:09:44
then a little oil will probably leak
00:09:47
out. We have to clean the plug and
00:09:49
it's dripping
00:09:51
down Oil binding mat, there
00:09:53
's no need to
00:09:54
do anything here, so we pull the wiring harness
00:09:57
aside a little bit here, so now
00:10:01
I need a sbener nut, now I'll brew the appropriate
00:10:04
tool. So I'll put the sbener
00:10:06
nut into the socket here with sbener,
00:10:10
now we have to loosen the whole thing, we
00:10:11
only get 2
00:10:13
newonm It was exactly right, so
00:10:17
my boys also worked with torque.
00:10:24
I couldn't have imagined anything else
00:10:26
and now you can turn it here,
00:10:29
you can actually see it all
00:10:39
I think now people can see,
00:10:42
yes, I have my hand
00:10:44
in front of it all the time, yes,
00:10:46
now the screw is
00:10:49
loose and now we're going to pull the socket as
00:10:51
such
00:10:52
out of it. Let's see if I can show you a
00:10:54
little bit about it.
00:10:56
Now the plug and the cover
00:10:59
have come off of course it's bad oh
00:11:02
now I really need two two
00:11:04
hands
00:11:07
yes that was inconvenient because I wanted to
00:11:10
show it like that and now you can see
00:11:15
now I'll show you exactly the
00:11:17
problem that's the problem with the
00:11:19
sealing ring well it's now
00:11:22
rolling off and This sealing ring does
00:11:23
n't sit, it rolls back or
00:11:26
doesn't sit properly because it doesn't have any
00:11:28
surface pressure here. At
00:11:30
some point it rolls back there and the
00:11:31
gear oil runs out. It should have been sitting here
00:11:33
and that's the problem with these bushings,
00:11:35
so now we use them
00:11:37
original new Mercedes socket and
00:11:39
seal the whole thing. You can see that I'm
00:11:42
not showing the manufacturer now, I do
00:11:43
n't want to make any more waves,
00:11:47
so here I am with the original socket,
00:11:51
which is already aligned exactly right, it
00:11:53
goes in there now,
00:11:59
so then you can You heard the one with two
00:12:04
fingers, blupp, it goes
00:12:08
in very easily at the back, which is not
00:12:11
the case with the bushings, and
00:12:13
then we can reinstall it.
00:12:15
Seven nut now I have
00:12:17
the 8 nut. That's why I need the 8 nut
00:12:19
for the underbody paneling
00:12:20
It lies here
00:12:22
between zack, put the tool on
00:12:30
and
00:12:32
turn it backwards, now it grabs, quickly converts the
00:12:38
torque wrench, the nut zinhal
00:12:42
Newton meter is already
00:12:55
preset
00:12:57
and now we have to
00:12:59
clean the whole thing here a bit. Above all, that's
00:13:01
the
00:13:03
problem why you need this gearbox bushing
00:13:04
in the first place When changing the automatic
00:13:05
transmission flushing because the
00:13:07
oil is pulling up in the wiring harness, I asked
00:13:10
why I'm now sure about
00:13:12
the socket, because it's always
00:13:14
worked. There were some problems and
00:13:17
yes, we found that out at some point,
00:13:19
so now we have to All the
00:13:22
cleaning here has to go back a bit,
00:13:27
yes it's
00:13:37
still
00:13:56
in use, but oil binding mats are
00:13:59
really great so put the tools
00:14:03
away here so that looks good
00:14:05
now I'll show you again
00:14:07
from the perspective of the gearbox plug in
00:14:11
here
00:14:12
so it only fits in one position
00:14:15
and Now actually what works really
00:14:17
well,
00:14:18
I'll put a little
00:14:20
light here so now he could
00:14:23
see this really well and now
00:14:24
just push this plug in here,
00:14:29
everything's done, everything's
00:14:33
wonderful, so now we'll put the sheet metal
00:14:36
back on there, now MSS
00:14:38
take over somehow hold the camera a little bit like this and
00:14:41
push the
00:14:47
underneath
00:14:50
so easily here over the
00:14:52
head so good so that's now
00:14:56
put here I have to
00:15:00
wipe it over again with a clean cloth who would you like to do again oh
00:15:03
soo wait, hook the cable in ah the
00:15:05
clean cloth is
00:15:07
wonderful again oh oh that was
00:15:14
wrong as you can see the glass
00:15:19
is getting nice and dry right away it doesn't smell
00:15:22
so good when you start it yes now you have to get
00:15:26
out from under the car Jenny because now
00:15:28
I have to deal with underbody cardboard and
00:15:31
it'll be fine anyway It's a bit tight,
00:15:33
so the underbody cardboard is underneath. Now
00:15:35
let's lower the car. Very important,
00:15:37
never forget to remove the trestles from underneath.
00:15:38
Yes, I know the customer was
00:15:41
in there. Then we talk to each other and that's
00:15:43
exactly when the mistakes happen.
00:15:44
That's the reason why we work in a concentrated manner in the workshop I
00:15:47
have to,
00:15:50
so that's when customers are in the
00:15:51
workshop. I like to explain this to customers. I'm also happy to explain this to
00:15:54
you, but that's
00:15:57
exactly where mistakes happen quickly and
00:16:00
you clearly always have to have your own good
00:16:04
discipline so that you can do it again everything
00:16:05
checked like
00:16:06
the bags
00:16:10
underneath now no damage done
00:16:12
but you know what I mean good now
00:16:16
let's lower it carefully now
00:16:17
we have to do it again
00:16:18
definitely during the journey if
00:16:19
it's lit from below it
00:16:21
definitely looks good that's it So not
00:16:24
everyone has the trick to lower it slowly
00:16:38
now the tire still squeaks a
00:16:39
little bit that was a smooth
00:16:41
one
00:16:44
wonderful very good good then we have
00:16:47
that too we don't need that anymore
00:16:50
we'll pack it up straight away
00:16:52
so if you have
00:16:55
another jack I know it's even better
00:16:57
than this one, maybe
00:17:01
with other rollers, that would be nice, yes,
00:17:03
a little bit of rubber rollers or
00:17:05
SAS, which we have on our
00:17:06
workshop jack. That would of course be
00:17:08
really excellent,
00:17:11
but I think we'll actually build one again for racing cars
00:17:15
Air lift system on, it was there once
00:17:17
and I think it'll come back in.
00:17:19
Well, long story short, we
00:17:22
now have to let the car warm
00:17:24
up and then we have to
00:17:27
check the gearbox straight away and yes, I
00:17:31
would say I'll put on a sweater for a moment
00:17:34
on and have to here in my opinion the customer is
00:17:38
really fit here, he's fit on the go,
00:17:41
battery trickle charger for the
00:17:46
starter battery, great thing,
00:17:50
positive pole cover on it,
00:17:53
that was still here with a battery charge, look that
00:18:00
nothing was
00:18:02
left out, I thought that was the
00:18:03
other one with that, yes, you can't mention that now,
00:18:07
but
00:18:11
You can tell a SL lover by the fact
00:18:14
that they always have a ctech charger in the
00:18:16
trunk, which is also a ctec
00:18:17
charger, it just says Mercedes-Benz on
00:18:20
it,
00:18:22
well,
00:18:24
then let's get it out of
00:18:26
hibernation
00:18:27
here,
00:18:29
so of course I'll do it the same way as
00:18:31
with us in the workshop there shouldn't be any smell of
00:18:32
exhaust fumes in here I do
00:18:34
n't know what's going on so in so SL
00:18:36
that's why go out a little
00:18:40
[applause]
00:18:46
push it back a little bit so now we can
00:18:52
start [music] once excellent cold start I'll drive
00:18:55
another few meters
00:18:57
back
00:19:02
so yes, I'm going to
00:19:05
drive around the block again so that we
00:19:08
can get a little temperature into the automatic transmission. We
00:19:10
now need 80° in the transmission oil or 80°
00:19:13
transmission oil temperature in order to then check
00:19:15
the level with the plunger on a flat surface.
00:19:18
I believe that I'll be
00:19:20
without you for a moment and we'll see you
00:19:22
when the automatic transmission
00:19:25
is warm, so the car has warmed up,
00:19:29
I'll show you one more thing Jenny,
00:19:31
come on, that's
00:19:33
another thing that's
00:19:36
often done wrong, we're
00:19:37
with you now Mercedes test in there the car has been
00:19:39
read out we can also
00:19:41
read out an error memory together here to make sure there is
00:19:43
no error in it
00:19:45
I actually haven't
00:19:47
done it yet so read out the error code once there is
00:19:52
no error now
00:19:55
we check the oil level and there
00:19:56
is a very important one So
00:19:59
you can clearly measure the value with the infrared thermometer at the
00:20:01
bottom of the oil pan, which is what we do
00:20:04
in most cases. It's
00:20:06
a bit complicated here because the car is
00:20:08
n't on the lever platform,
00:20:09
that's why we do it like this. Now
00:20:11
here is the engine oil temperature,
00:20:13
selector lever position D or R Because otherwise
00:20:15
you will get the wrong
00:20:16
transmission oil temperature displayed because only
00:20:19
when you put the gear into gear will you see the
00:20:21
actual transmission oil temperature, which in
00:20:23
this case is exactly 93°,
00:20:27
actually almost a bit too much because
00:20:30
they say between 80 and 90°, which is still possible
00:20:33
now down is now
00:20:35
stop because I drove straight away but
00:20:36
we have to check the oil level on
00:20:38
a flat surface so
00:20:39
we just drive on a flat
00:20:42
[music]
00:20:51
surface, the water and
00:20:53
oil temperature are actually at the
00:20:56
same temperature
00:20:58
so we have to take a quick break I
00:21:00
have to remove the intake because
00:21:02
if we want to pour the gear oil straight away
00:21:04
and then that's bad
00:21:07
if it's there, so now we measure
00:21:11
the gear oil once in until it stops at the
00:21:14
bottom, wait a moment, pull it out
00:21:18
and see how much is missing. Come
00:21:21
here, of course, always difficult to
00:21:23
see now we are exactly below
00:21:25
I think you can see it shining here
00:21:27
at exactly 80° I would say there is about
00:21:30
250 ml missing from the optimum
00:21:38
and that is exactly the
00:21:40
point where it is really important
00:21:43
that the suction is off is because otherwise
00:21:45
you don't have a chance to fill it
00:21:46
in here so even that's a
00:21:49
tricky
00:21:52
eight because if something goes wrong
00:21:55
then you'll have it on the catalytic converter straight away
00:21:58
and you do
00:22:00
n't want that 100
00:22:11
50 ah that's around 250
00:22:25
ml now measure it
00:22:37
We're right there, a little
00:22:40
under a maximum of 200 250 ml, we're
00:22:45
now 91° warm at 80° is actually
00:22:48
measured, that's how it is now, so
00:22:50
we have to add another sip because
00:22:51
now we definitely have to reach the maximum
00:23:20
enough, so I think you can do it It's always
00:23:23
difficult to see, but now we're exactly
00:23:25
at the
00:23:26
maximum, with this testing method we can
00:23:30
measure over the pipe where you pour the oil in
00:23:32
because of
00:23:35
course you automatically have a little bit of oil
00:23:38
from the pipe in there
00:23:45
OK,
00:23:47
now I'm going to install the
00:23:49
intake again, then I'll do another
00:23:51
lap and then I'll check
00:23:54
the oil again, but the oil level is now correct
00:23:57
and everything else is basically
00:24:00
just to make sure and
00:24:02
bleed the gearbox again, but at a
00:24:05
minimum The maximum temperature
00:24:07
is then not so that the gearbox has
00:24:08
already somehow drawn in air. I
00:24:10
drove again to complete the whole thing correctly,
00:24:12
of course with suction
00:24:15
and now you can see exactly what the
00:24:17
problem is
00:24:22
getting in. I just
00:24:24
let it roll loosely again now
00:24:26
really 83° drive oil temperature and
00:24:29
now you can see we are exactly
00:24:32
between minimum and maximum in the upper
00:24:35
third for me absolutely
00:24:40
optimal and
00:24:42
yes let's install the
00:24:46
whole cover here again,
00:24:48
everything clicked into place absolutely perfectly and
00:24:52
I would say the job is now
00:24:55
completed and now come
00:24:57
Actually, back to the statement, I do
00:25:00
n't know where we're going to do it exactly the same way,
00:25:02
but I need a
00:25:04
bit of
00:25:08
peace and quiet so now about the statement from the
00:25:12
second to last video, so first of all
00:25:14
I wasn't able to change the other video
00:25:17
because this video is the
00:25:19
last one I had just seen it, it was
00:25:21
already pre-produced, it
00:25:23
was uploaded to YouTube and because a lot of
00:25:25
people wrote in the comments,
00:25:27
he should have
00:25:28
made a statement about it, I
00:25:31
made a statement, a
00:25:33
clarification, that's exactly what it's about under the
00:25:34
video and
00:25:38
I also made it clear again
00:25:41
that or or I apologized for the fact that I
00:25:47
reacted the way I did in the video, which was
00:25:49
certainly not
00:25:52
100 percent correct out of emotion, that's how
00:25:54
I apologize for that too
00:25:56
But I also see it that way because many people
00:25:58
have asked for the video to be
00:26:00
taken offline. I think I said that
00:26:02
at the beginning that I
00:26:04
wouldn't do that, so that's not my
00:26:06
style. If I make mistakes then I own up
00:26:08
to it and I think that's what you should do I
00:26:10
also really do it then I
00:26:12
also wrote it again down there in the video,
00:26:16
but you really have to know at this point so first of all
00:26:19
we do it really
00:26:21
regularly you can also say so
00:26:23
what really what is
00:26:25
our
00:26:26
average customer transmission flushing and
00:26:29
services that But since that's
00:26:32
what we film less, you have to say it very
00:26:34
clearly because that's our everyday business
00:26:36
and it's not interesting,
00:26:38
it's the transmission flush every day,
00:26:40
they're not really interesting and
00:26:42
a service where W wants to change the engine oil and
00:26:43
brake fluid
00:26:45
probably Nobody can see either and there
00:26:46
are also diesel vehicles at
00:26:48
actually no so there are diesel vehicles
00:26:49
at because GT this repair topic
00:26:53
that really only concerns
00:26:56
so
00:26:58
sorry this topic with no
00:27:01
diesel vehicles screws that
00:27:03
really only concerns the repair topic in the
00:27:05
engine area etc. but you have to
00:27:08
say them again Comments that also say
00:27:10
that you reacted wrongly because you
00:27:13
rejected the car because of its
00:27:15
state of dirt, that's not the case,
00:27:17
it's maybe a small and
00:27:18
top part that wasn't that nice, but
00:27:20
you rejected that because you did
00:27:23
n't consider the condition of the car accordingly
00:27:26
Repair whatever it costs is
00:27:29
economical and if you
00:27:31
do something at the front of the engine like the
00:27:32
timing chain then unfortunately you have to
00:27:34
do other things too because if
00:27:36
you touch certain lines that have already
00:27:38
started to corrode then
00:27:39
you are renewing them, which means you are
00:27:40
coming along You can't afford the cost of just the
00:27:42
timing chain and
00:27:43
that was the crucial point, but
00:27:45
many people misunderstood it or
00:27:47
you didn't say it correctly. It's
00:27:49
the repair that you don't like because
00:27:53
it doesn't match the value of the vehicle
00:27:55
and we Having to stand up for something
00:27:57
that we can't do
00:27:59
when we start something will
00:28:01
add a lot more and that
00:28:03
doesn't work with the philosophy we
00:28:06
have and the quality standard or
00:28:08
standards we have
00:28:10
and that's the crucial
00:28:12
point why you You actually rejected it,
00:28:14
it really is like that, so
00:28:17
first of all we have to
00:28:20
give a guarantee for our work, yes and as you
00:28:21
also saw in this video, um of
00:28:24
course things can happen very quickly
00:28:25
and if it's really just a
00:28:26
small sealing ring or A socket like that
00:28:28
has a lot to do with it, yes, and
00:28:30
this customer isn't out of the
00:28:32
neighborhood either. You really have to
00:28:34
say that the customer drove at least 200
00:28:37
km to us, which means the
00:28:39
warranty case is also far away
00:28:40
from us and that's what happens
00:28:43
a dynamic that of course
00:28:46
becomes relatively difficult and, um, also
00:28:49
a very clear point wherever we
00:28:52
talk about it and where I also
00:28:55
criticize W what do you no
00:28:56
longer feel like talking to customers about invoices,
00:28:59
which in the end are too expensive
00:29:01
We are talking about prices because it was
00:29:03
said from the beginning that we are
00:29:05
within a cost range of
00:29:07
6000 €, but it may also be that it
00:29:09
will be more. We don't know that in advance
00:29:11
if we haven't seen the car
00:29:12
and then when you get there
00:29:14
Talked about it afterwards and the customer then
00:29:16
said no, but I don't want to
00:29:17
spend that and we then discussed
00:29:19
prices because the cable was
00:29:21
added and the seal and
00:29:22
then instead of 6000 it was 6inhb
00:29:25
or 7 then that and then it was These
00:29:28
are really mainly vehicles where
00:29:30
you can't take it into account beforehand
00:29:32
and these are exactly these vehicles in the
00:29:34
example in question and it's really like this,
00:29:38
it's mainly this
00:29:42
level of pollution that I
00:29:44
stupidly highlighted in this video,
00:29:47
which was just stupid of me.
00:29:50
I'm too much I've dealt with it now
00:29:53
I also have to say there are things that
00:29:55
you and Lukas cut out of the video
00:29:57
because they shouldn't be
00:29:59
shown, yes that's
00:30:01
e.g. now let's just call it that's e.g.
00:30:03
the mold on the back of the door
00:30:05
panel which is white and green Mold
00:30:08
on the door panel and it's the
00:30:10
same with the vehicle, the
00:30:12
main inspection was due at that moment
00:30:14
and we can't spend huge amounts of money, so
00:30:19
an inspection like that just
00:30:21
costs money, so if you
00:30:23
want to see what a
00:30:24
repair really is costs in parts, which we
00:30:28
can now estimate based on the video, then we would like to make an
00:30:30
extra video about how these costs
00:30:32
disappear if we do it with
00:30:33
original spare parts because the
00:30:36
topic of original spare parts and
00:30:38
accessories is a
00:30:41
very important topic for this engine. I don't want to do that right now Go
00:30:42
into it if you want to see it
00:30:44
write it in the comments I'd
00:30:46
be happy to make an extra video about it but
00:30:49
that's really
00:30:50
fallen behind and I'll tell you it would have
00:30:53
become a concentrated sum and then
00:30:56
the car would be finished so now you have to
00:30:59
imagine The customer would have wanted to pay us 6
00:31:01
7 8 10,000 €
00:31:04
to have a large-scale
00:31:06
repair carried out and then
00:31:09
this car comes along, this customer drives
00:31:12
away, the car goes to the
00:31:14
general inspection and a
00:31:16
general inspection is carried out, this car
00:31:17
fails because still There were a lot more defects,
00:31:19
you also saw the brake system at
00:31:21
various points, the
00:31:23
SBC brake,
00:31:26
the comfort battery, and there were a
00:31:28
lot of defects that would
00:31:32
become a problem or that would definitely
00:31:34
become a problem during the general inspection, and
00:31:36
I don't want to expose myself to that kind of embarrassment
00:31:38
if it happens That means that it was initially worth
00:31:40
€6,000 or €8,000 for repairs
00:31:43
to the engine room and now I'm going
00:31:45
through a general inspection. That's
00:31:46
obviously a big deal and I do
00:31:48
n't want to let that happen because it'll
00:31:49
hurt me because that's why, do
00:31:53
n't get me wrong The vehicle is not
00:31:55
worth it if there are no emotional or
00:31:57
any values ​​behind it.
00:32:01
I would also like to say one more thing:
00:32:03
the customer was aware that
00:32:06
this vehicle was being filmed by
00:32:09
every customer, Jenny, if you tell him, he
00:32:12
signs on behalf of us being
00:32:14
allowed to film the vehicle and
00:32:16
are allowed to take photos, that's what it says right next to the
00:32:20
signature. We always say please
00:32:22
read the order again to see if the
00:32:24
address is correct, if the vehicle details are
00:32:26
correct, if what I wrote down is
00:32:28
on the order, if it's correct, if
00:32:30
he wants that and if that If it's okay,
00:32:32
then he should sign and
00:32:34
the customer can also tick whether the vehicle
00:32:36
can be waxed by us at all. What else does it say whether
00:32:38
we
00:32:40
should carry out the dsbin entry if someone
00:32:42
because Origin exactly when it is due, whether
00:32:45
he only wants original parts or maybe he I
00:32:47
also want accessories or
00:32:50
so that we can protect ourselves if
00:32:52
original parts are not available, that
00:32:53
we can then also
00:32:54
avoid the first rustic quality, for example.
00:32:57
Something like that is there and is
00:32:58
ticked and it is all on the
00:33:00
first page of the order confirmation,
00:33:02
not on page 27 in the small print,
00:33:05
so I want that too once again
00:33:06
say very clearly everything is obviously readable
00:33:09
yes now you have to say quite honestly there
00:33:11
are also completely different cases there are
00:33:13
cases of I like how do I say that
00:33:17
from large Mercedes car dealerships from
00:33:22
[music]
00:33:24
who are managers of or factory managers from
00:33:27
outside the automotive industry of
00:33:29
high-priced vehicles where we
00:33:31
excuse the films where we are
00:33:33
explicitly not allowed to film the vehicles
00:33:35
and where we then
00:33:38
have to think of other things to actually
00:33:40
hide these vehicles in the videos
00:33:42
and these are actually people
00:33:45
who run a very large car dealership chain
00:33:47
Well, you can
00:33:50
actually say that and
00:33:52
then they don't want that and they also say no,
00:33:55
I don't want that. I'll cross that point out
00:33:57
and then we can
00:33:58
deal with it and we definitely respect that.
00:34:00
So it's not about that for me
00:34:02
to make people feel bad in some way,
00:34:04
the idea was actually that I did
00:34:06
n't even want to explain it to myself
00:34:08
because it just turned out stupidly
00:34:11
that there was no basis for it
00:34:13
and I was just a bit
00:34:15
angry about the situation and if you
00:34:17
really that smelled in the car and
00:34:19
all the circumstances that happened that day
00:34:21
were other circumstances
00:34:24
then it was just really stupid and
00:34:26
was simply
00:34:28
written too loudly out of emotion or yes, but I have to
00:34:32
say that to everyone who wrote a comment like that
00:34:34
It's no different when
00:34:36
they write in the comment you're
00:34:38
aloof, you're arrogant, we're
00:34:39
a workshop that only has power for the
00:34:42
upscale vehicles and all that sort of thing. Anyone who
00:34:47
wrote something like that, I'd call it malicious, is no different and
00:34:49
it's really straight up my
00:34:52
our person yes and here it wasn't
00:34:55
directly so you really have to say there
00:34:57
are comments on that are already below
00:35:00
the belt and really hurt,
00:35:02
I have to say the users among you so
00:35:03
we don't have any comments or
00:35:05
something like that deleted the users under You and
00:35:07
yourselves have
00:35:10
reported certain comments to Google because
00:35:12
and then Google
00:35:15
deleted comments, not us, so I would like to
00:35:17
make that clear again and I think so too,
00:35:19
so I
00:35:21
deleted two comments, the ones from the nice
00:35:23
ladies who are always the first to write that I
00:35:25
admit, I throw them out because so
00:35:27
many people always write on them what kind
00:35:28
of ominous comments we have in there.
00:35:32
I actually deleted them. It's a completely
00:35:33
different matter, but you block the
00:35:35
user at the moment that everyone knows these users
00:35:37
about the offensive ones,
00:35:41
we don't go any further
00:35:46
I don't know what else we want to get rid of now,
00:35:49
so I've always found the
00:35:51
community to be really incredibly good,
00:35:53
incredibly strong and open, so
00:35:57
everyone can express their opinion. That's
00:35:59
completely fine with me, I can give positive and
00:36:01
negative criticism You deal with it well
00:36:04
if it stays above the belt
00:36:07
if you don't attack anyone personally
00:36:09
in the way that
00:36:11
happened. I find that really unpleasant. Yes, yes,
00:36:14
so that and I admit that I
00:36:16
read through each comment individually and
00:36:19
then I sit there for a bit longer because I'm
00:36:21
interested in what this video
00:36:23
brings across, what the viewers who watch it
00:36:25
think what it was, I do that
00:36:27
with every video and it wasn't
00:36:30
just hard for you, this is the first video that
00:36:33
is really hard, so really hard from the
00:36:35
comments I also can't understand some of it
00:36:37
because I think
00:36:40
very few of those commenting know
00:36:42
you personally or us personally, if
00:36:44
anyone knows us personally
00:36:46
and then I find it really
00:36:47
hard to judge a person you do
00:36:49
n't know personally when you only know
00:36:51
this one thing Has seen a video where you
00:36:54
are like that and concludes that you
00:36:57
are like that in reality and that's
00:37:00
true. I think you should
00:37:03
just forget at this point that we
00:37:04
are not somehow a
00:37:06
family of millionaires who live completely aloof,
00:37:08
but we are very down-to-earth
00:37:11
people who on a 120 square 60s
00:37:15
house, which you can really say,
00:37:18
it doesn't cost much more than a
00:37:20
normal average mobile home.
00:37:23
At the time, it cost what we bought when we were 25
00:37:25
years old and
00:37:28
my parents rebuilt it. We weren't
00:37:31
born rich and have nothing
00:37:33
but we worked it all out
00:37:34
ourselves.
00:37:35
Yes, we don't have any
00:37:37
employees in the house. We don't have
00:37:39
a cleaning lady or anything. We do
00:37:40
it all ourselves. So what some people
00:37:42
write in the comments and think does
00:37:45
n't apply to us. Yes, we do
00:37:47
n't even have one We don't even have
00:37:49
any kind of modern heating,
00:37:50
we have a wood heater, we go into the
00:37:52
forest, we really do heating with a chainsaw
00:37:55
and ax,
00:37:57
so we make wood and leave
00:38:01
everyone every day or every two days,
00:38:03
we turn on our wood gasification boiler
00:38:05
to make warm water In order to actually
00:38:07
heat automatically and green,
00:38:11
I think a lot of people really have
00:38:13
a completely wrong impression of
00:38:14
this
00:38:16
AMG world where a set of pistons costs €10,000,
00:38:20
so I think that's what you have to do
00:38:26
With us
00:38:28
we don't have 10,000 € in our pocket, no,
00:38:31
we buy it and
00:38:33
make a bit of profit, okay,
00:38:35
but we get what the customer pays,
00:38:37
we do
00:38:38
n't get it either, we have to buy the part too,
00:38:39
we have the
00:38:41
original spare part you can simply
00:38:42
call it by its name between
00:38:44
between 0 5 and up to 31% in a super
00:38:50
confusing way, which unfortunately the groups where
00:38:52
there are 31% are negligibly small to
00:38:56
even
00:38:57
so I don't mince words,
00:39:00
I completely understood that too
00:39:02
I just found it really hard
00:39:04
how people wrote there and
00:39:06
the worst thing about this whole thing
00:39:08
and that really annoys me is that
00:39:10
people don't even come close to seeing the entire
00:39:13
video, like probably
00:39:15
this video too, but only see fractions and
00:39:17
snippets of a video and then
00:39:19
leave comments where you
00:39:21
really have to ask yourself,
00:39:23
people, that was real, that didn't work,
00:39:29
so I think I'll just leave it at that.
00:39:32
This statement was very
00:39:35
important to me and I'm curious what you'll
00:39:38
write in the comments. We
00:39:40
have around 100 subscribers thanks to the video
00:39:44
Lost well, that's not nice
00:39:48
but
00:39:49
yes, that's the way it is
00:39:52
and I still stand by what I
00:39:55
said. I won't delete the video.
00:39:56
Everyone can
00:39:58
maybe look at this video again
00:40:00
after this video. Just
00:40:02
really watch the video again and
00:40:05
let me know if you
00:40:07
really want to have a cost list like that
00:40:08
with a quality spare part, what something like that
00:40:11
really costs with a
00:40:12
calculable
00:40:14
working period and then you can
00:40:17
really see where you
00:40:19
really ended up
00:40:22
so thank you very much for your attention
00:40:25
watch and um I would also like to thank you
00:40:28
for your understanding and as I
00:40:31
said I apologized I
00:40:32
apologize again here have
00:40:34
a nice time goodbye and
00:40:36
goodbye
00:40:49
goodbye

Description:

Teste dein Motoröl um frühzeitig Schäden zu erkennen ! ▶https://shop.motorenzimmer.de/motoroel-test/ ▶ https://motorenzimmer.de/ ▶ https://www.facebook.com/unsupportedbrowser https://www.facebook.com/unsupportedbrowser Wir sind Spezialisten auf dem Gebiet Mercedes und Motorenbau auf allerhöchstem Niveau. Akribisch genau, bis auf einen Mikrometer präzise. Wir stellen sicher, dass Fahrzeuge, sowie Motoren Höchstleistungen zuverlässig erreichen. Und das tun wir mit größter Leidenschaft seit vielen Jahren. Das führt sogar zu mehreren Weltmeisterschaftstiteln im internationalen Motorsport. Da, wo jedes Detail zählt.

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mobile menu iconHow can I save a frame from a video "Wegen defektem Zubehörteil musste ich 400Km zum Kunden fahren !"?mobile menu icon

  • This feature is available in the UDL Helper extension. Make sure that "Show the video snapshot button" is checked in the settings. A camera icon should appear in the lower right corner of the player to the left of the "Settings" icon. When you click on it, the current frame from the video will be saved to your computer in JPEG format.

mobile menu iconWhat's the price of all this stuff?mobile menu icon

  • It costs nothing. Our services are absolutely free for all users. There are no PRO subscriptions, no restrictions on the number or maximum length of downloaded videos.