Download "Один день агента по наземному обслуживанию Air Astana| Работа в Air Astana"

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TOП10 – Алакөл/ Meet Me In QAZAQStan

TOП10 – Алакөл/ Meet Me In QAZAQStan

Channel: Kazakhstan Travel

НОВОГОДНЕЕ ОБРАЩЕНИЕ ПУТИНА 2023 НА ФОНЕ С СОЛДАТАМИ!

НОВОГОДНЕЕ ОБРАЩЕНИЕ ПУТИНА 2023 НА ФОНЕ С СОЛДАТАМИ!

Channel: KO4A TV

Сказ о розовом зайце (2010) драма, Казахстан

Сказ о розовом зайце (2010) драма, Казахстан

Channel: Qazaq Movies / Казахские фильмы

airastana

Казахстан

авиация

путешествуйсуверенностью

00:00:05

hello everyone my name is Hamza

00:00:07

I am an underground service agent for

00:00:09

Air Astana airline

00:00:11

today I invite you to spend with me

00:00:13

my working day ready then forward

00:00:22

our working day begins with

00:00:24

temperature measurement and briefing, it is important to

00:00:26

come in advance to prepare for your

00:00:28

shift at the briefing we receive information

00:00:30

on the current situations for example

00:00:33

what to pay attention to what not to forget

00:00:35

information on rails cancellation delays and

00:00:38

so on ground service agents

00:00:40

work in two shifts day shifts from 2

00:00:43

to 10 pm and night shift from 5 am

00:00:46

to 2 pm

00:00:47

now during the pandemic and reduction of

00:00:49

flights per shift we serve an average of

00:00:52

700,800 passengers

00:00:56

our office is located right at the airport and

00:00:59

this is already interesting every day we

00:01:01

send and meet planes with people from

00:01:03

completely different parts of the world this is where

00:01:05

their adventures begin,

00:01:08

vacations but also business trips the entire agent

00:01:11

is divided into three segments landings arrivals

00:01:13

and also check-in On average, there are currently

00:01:16

20 airline employees working per shift.

00:01:17

I have been working for

00:01:20

almost two years. For some,

00:01:22

my work may seem very difficult and

00:01:25

stressful, but in fact it is very

00:01:27

interesting. Sometimes I don’t even

00:01:29

notice how my shift is going

00:01:32

[music]

00:01:35

hello, welcome,

00:01:37

boarding is already underway, the gate

00:01:40

will be b05 please sign up, it’s always

00:01:42

unpleasant to fly by the way, just for you, I have

00:01:44

prepared several life hacks to

00:01:46

save your time at check-in,

00:01:48

firstly, check the pic, the time and the name of

00:01:52

the airline on your ticket, it happens

00:01:54

that passengers are suitable to our

00:01:56

counter from other airlines flying

00:01:58

to the same destinations, second, go through

00:02:00

online check-in on the website or the

00:02:03

Air Astana app,

00:02:04

third, save your boarding pass on

00:02:07

your cell phone and go straight

00:02:09

to boarding; you can check in your luggage at the

00:02:12

air Astana baggage check-in counters 4

00:02:14

if you are flying from sports

00:02:16

equipment,

00:02:17

want to take a pet with you, or

00:02:20

need help from a passenger with special

00:02:21

needs, please contact

00:02:23

us in advance by mail. First of all,

00:02:27

unaccompanied passengers are invited to board;

00:02:28

passengers with

00:02:31

special needs;

00:02:33

and then we also allow passengers with

00:02:35

children; elderly passengers;

00:02:37

business class passengers; and holders of both

00:02:39

silver gold and diamond cards

00:02:42

winding to avoid crowding in the corridor of

00:02:45

the plane passengers we separate everyone into

00:02:47

sectors and also maintain social

00:02:50

distance between them we

00:02:53

close boarding 15 minutes before departure

00:02:54

now we will meet the flight

00:02:56

arriving from Almaty to Nursultan

00:02:58

expected time flight 1555

00:03:02

now I have to report to the

00:03:04

aviation security staff about waiting for

00:03:06

rice on this bit, in addition, I need to

00:03:09

check in the system if there are passengers on board

00:03:11

with special requests and help them

00:03:14

when leaving; we have some

00:03:15

free time, then we help our colleagues

00:03:18

at check-in in our business

00:03:20

teamwork is very important, the company pays a lot of attention to

00:03:24

quality control of services, we have a coach,

00:03:27

Timur, who constantly monitors the

00:03:29

standard, he can approach us at

00:03:31

any time with a request, this is a kind of

00:03:33

exam with the only difference, we don’t

00:03:36

know when and what he will ask

00:03:38

as airline employees, we

00:03:40

must always be ready to control the quality of

00:03:41

services hello Timur hello

00:03:44

Hamza

00:03:45

answer me please to the question age of an

00:03:47

unaccompanied child from 6 to 15

00:03:50

years old

00:03:51

good PCR in Dubai 72 hours from the moment of

00:03:54

collection until the moment of arrival in Dubai

00:03:56

and the most important question is the mission and once the

00:03:58

tunnel from the heart Eurasia we are

00:04:00

building one of the best airlines in the

00:04:02

world,

00:04:06

my shift is over, thank you

00:04:10

very much for spending this day

00:04:11

with me, it was very interesting and for you

00:04:16

[music]

Description:

Перед рейсом каждого пассажира встречают в аэропорту агенты наземной службы. Именно они регистрируют вылетающих, провожают на рейс и встречают после полета. Сегодня мы расскажем об их работе в нашем новом видео.

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