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00:00:01

Murataev, a channel business from scratch guys, an

00:00:02

episode about a franchise about construction. I

00:00:04

think this is the longest. Making a

00:00:06

decision that blew up in my head

00:00:07

was probably already six months tormenting

00:00:10

Igor and myself and subscribers and

00:00:13

we did a vote in telegram and were thinking about doing

00:00:15

or don’t do it for me it wasn’t split

00:00:16

about 50 to 50 but still on the larger

00:00:18

side that it’s worth trying this

00:00:19

business it’s worth trying this franchise And

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I’m kind of like Igor Now we find out I broke for a

00:00:23

slightly smaller amount for this franchise

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so that he would sell it I hope he agrees

00:00:26

Well damn I’ll lose so I’ll lose, but I’ve been

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wanting to try for a long time, about 10 years ago,

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there are many different companies, I

00:00:33

won’t say competitors. But one of

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these companies was offered to me, my friend and I

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almost bought it, and since

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then I’ve wanted to kind of try this

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business because that Well, indeed, we have a

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lot of construction, a lot of new

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apartments, a lot of new renovations,

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the company doesn’t have many, especially good

00:00:46

successful ones, you could, of course, open your own

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company without paying anyone for a

00:00:48

franchise. But they say this naturally in the

00:00:50

market for your services. You probably didn’t

00:00:51

want it that way others to use

00:00:53

because I know from myself that you check,

00:00:55

you ask, you need reviews, you need

00:00:57

recommendations, you need to understand that people

00:00:59

really do good repairs for themselves

00:01:00

because you’ll have a shorter life in this apartment,

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now let’s go to Igor. I’ve already

00:01:04

decided for myself that I’m ready to fit into this

00:01:05

adventure if Igor there don’t Change

00:01:07

what conditions or they won’t come up with something

00:01:08

else and of course I’ll ask a couple more about these

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There are no questions I really like

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working with Igor I like the fact that I

00:01:14

trust him I like that

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people trust him as we seem to be convinced I

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hope this is a person won’t deceive you won’t

00:01:19

set you up won’t run away from the country in short

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let’s go to Igor and now you’ll see for yourself let

00:01:22

’s go we need money for business development

00:01:25

get a loan from Ak Bars

00:01:30

solution solution online in just two days

00:01:34

Leave a request at AK bars.ru we came

00:01:38

to the lingonberry office Igor is standing behind the scenes, he will

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come here now, I just said

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it all, I made up my mind. Okay, reliable, it seems like I

00:01:44

thought of everything, I read it guys. Well,

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there is one thing that doesn’t allow me to

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just take it now and sign the contract, I’ll

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show you

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where we’re going, why do it, why

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do it? I have a question: is it true that lingonberry is a

00:01:58

repair company? We don’t repair furniture

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jokes jokes Igor hi Sasha question

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You always When you come to the scale, what with

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the cabinet we did everything Of course we are

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effectively engaged in raising It is you all

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bloggers all the main attribute attributes

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the main thing for us works we invest per

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day, how much is the office? We're making repairs for ourselves.

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Well, yes, I just want to buy

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an office, so we'll buy the money,

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you know, okay, maybe you can

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take a screwdriver there and tighten something, you'll be right

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to know the question in general, I know, it's

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a pity that you can't release a video to shoot

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in in real time so that you immediately

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write comments Sanya Run, no jokes aside

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Yes, it took me a long time, in fact, this is the

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longest decision that was made

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on this channel Well, tell me, did you decide, did you

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decide, I came here already, but actually

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I want to try because I

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was talking And with those guys who

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have already signed an agreement Yes, with the franchisee I

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was able to talk with clients and you were

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at the site, I saw how to do everything

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live guys and first of all I want to

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contact you that my decision is

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my personal decision and you suddenly want to

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open a franchise including this, you

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must draw your own conclusions. As a

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conclusion, I drew the most important thing,

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no matter how stupid it may sound now, this communication with

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Igor, in fact, as the

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client who communicated with Igor said in the last episode,

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relationships are very important there are people who

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may be around you there they jump

00:03:17

something la-la when it comes to actions

00:03:19

Yes, they do them completely

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differently when we were renovating the

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showroom Yes, I saw, roughly speaking,

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Igor’s attitude towards repairs, I saw his

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attitude towards ensuring that it was of high quality,

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so I thought that this this is where I

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would like to experiment, invest

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money in this franchise to

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touch it all and see what happens,

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so let’s get a contract before I

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change my mind, let’s start the contract, it means

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the contract has already been printed, let’s

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look at it. We always Yes, you know, it

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can be boring, but an integral part of

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society with a limited I was

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looking for lingonberry with responsibility in the person of General

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Director Sobolev Igor Denisovich

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Vrataev Alexander Dinarovich On the

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eighteenth of April, I recently had a

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birthday, the customer instructs the

00:03:54

performers to accept But in fact,

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I can immediately tell the guys the

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contract, of course, it’s not lavash, it’s a little

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less to sign the contract Yes, and

00:04:02

they make a franchise according to for the reason that

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there is some kind of trust, there is

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an understanding that you won’t be deceived there, that they

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will help you, everything will work out, I’m right in

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saying Igor, we’ll do everything in the best possible way, so

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well. We agreed. Igor

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promised me now on camera so that without any of

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these very things, that for me she will cost

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not 500 thousand But cheaper I want it I want it

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because I’m so cool I want it for

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300000 for 300 for 300 I wanted for 200

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almost half

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40 percent Let’s get together before What

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300 wait in general the numbers are not very good 30%

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discount will be given to you as a blogger

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popular or let it be 350 you

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will beat it off 350 How much in 3 months is this a

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ridiculous payback you take

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one object I swim Okay Okay let

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’s not offend beginners let it be 350

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beginners we have already nine already nine

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Tyumen we are opening already the ninth guys

00:04:51

No guys actually

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the franchise is somehow developing very quickly because

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we tell the truth as it is, we

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probably look at all your fancied ideas

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anyway,

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if something doesn’t suit you, if he’s

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holding you hostage, write about it in

00:05:04

the comments, you know how afraid I am to see

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the revelation there you blogger There and so

00:05:08

on Therefore, every franchisee is

00:05:10

in touch there every day. That is, I have a team

00:05:11

here sitting with everyone, chatting and so on, we

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always answer any question 24/7,

00:05:15

so that’s it. Okay, what’s the plan? We

00:05:17

’ll sign the contract now, everything is clear. I’ll tell

00:05:19

him now I’ll still study it, we just don’t want to

00:05:20

show something in the video, but I think that

00:05:21

everything is fine here, divide the franchise

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signed the question, let’s do it one by one,

00:05:25

what next we’ll create a general chat, we

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’ll create a general chat in which there will be Who are you?

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I’m the operator, we’ll have it in the bath no Vanya,

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do you want to go ahead? you're a blogger, so

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we'll add it,

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it means we'll be We're our sales manager

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My assistant

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is, well, a consultant on technical

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issues,

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we'll help you find it initially, here

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in Krasnoyarsk, let's say, or in

00:05:53

Tyumen, here's a person, uh, he doesn't know

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how to select him How to look for something

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there, we post a vacancy for him, there are

00:06:06

people like this. I call them myself and already give my opinion on each date and after that he already makes a decision, he already meets with them live, they look there, let’s say five people did the same to you now, that

00:06:07

means we are creating chat Our whole

00:06:09

team is there After that, I give you access

00:06:12

to the training Natalya, you have

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our curators Natasha, who helps you,

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supervises For all questions, you watch

00:06:17

the training and we meet with you and

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offline training begins We go with

00:06:20

you to take measurements We eat and call ours with

00:06:22

you Leads We are going to our facilities

00:06:24

and at this moment, even when we start

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training, we are launching a website for you yourself,

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make me a website by the way, it’s

00:06:33

cool, that is, now

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I’m at least starting to understand what I’m

00:06:38

paying money for, it’s cool now,

00:06:40

this makes me happy, that is, something for some reason I did

00:06:42

n’t even realize it Because the

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last time we talked I had a feeling that I

00:06:44

would do most of the work myself, that is,

00:06:46

make a website If you watched 3 years ago, you

00:06:49

know a week ago we launched 2

00:06:51

weeks launched site.ru it was it’s so

00:06:54

difficult, we immediately launch a website for you, that

00:06:56

is, on the website, our photos are immediately there,

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our content is there, and so on.

00:06:59

People are already coming, they are already thinking in the

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company, I also upload you to everything, I’m

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on all Yandex sites, and so on, who

00:07:05

should receive calls initially

00:07:07

Of course, when a franchisee comes in, you need to

00:07:09

go through all aspects of the business from scratch, you need to

00:07:12

take calls and then you

00:07:13

will hire a person for work, you must

00:07:15

understand well whether he works or not. Process the leads

00:07:16

yourself, go for measurements

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already. How many measurements are there you

00:07:19

choose yourself, as if we I recommend it

00:07:21

in my company when I opened it. I

00:07:22

worked there for six months, as if I was a

00:07:24

foreman myself, and so on, then when

00:07:26

I already had objects. I already

00:07:27

hired a slave for him. That is, you most likely wo

00:07:29

n’t have this; you’ll implement it all faster that’s why

00:07:30

when you take the

00:07:32

first object, we will immediately find you

00:07:33

about the frames, we will summarize, you will also have a

00:07:35

step-by-step plan, what you need to do

00:07:37

initially is watch the training,

00:07:39

write down what questions to go for

00:07:41

measurements, call our Leads when

00:07:43

you have a complete picture Well, in

00:07:45

theory, start practice is so good

00:07:47

What do you think? How long did I last time

00:07:49

I asked, well, this is probably the very

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moment that interests me

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everyone. How long do you think

00:07:54

after we do all this, the site

00:07:55

arrives at me, the first object will appear? I

00:07:58

just want me to the first

00:07:59

object appeared so that they would give me money, I,

00:08:03

but my first object appeared after

00:08:05

6 measurements, in fact, now I

00:08:07

would like to say that perhaps one of the

00:08:09

subscribers will decide that we should make repairs at your place.

00:08:11

But I don’t want this to

00:08:13

happen, I’ll tell you honestly at this point

00:08:15

moment if you are there, let’s say, ask

00:08:17

there in three months it will be much

00:08:18

better Why Because I want to

00:08:20

really see how

00:08:21

the scheme works, you won’t see you won’t be able to

00:08:23

do this because before the episode

00:08:25

comes out we’ll do it on purpose, then a

00:08:26

measurement has appeared Yes guys, everything is very

00:08:28

honest at first let's find this Lead and only

00:08:31

after that we will release this series so that you do

00:08:32

n't think that someone from YouTube decided that

00:08:34

we should do his repairs. In short,

00:08:36

everything is clear. Come on. So gradually

00:08:38

now we will sort out the agreement with which

00:08:41

videos you upload, I will give you the money, we

00:08:43

I I started the money, then we’ll see all the money

00:08:45

Yes, I’m on my way, I’m watching all these videos, how many

00:08:47

episodes there are, there’s training, about

00:08:50

episode 8. There’s training for about 3

00:08:52

hours, and after that, at the same moment, you’re

00:08:54

already creating Yes, and you and I are sorting out the

00:08:56

issues we go through that is, there are

00:08:58

some moments that are not there and then

00:09:00

practice begins, it saves you, you are ready to start advertising,

00:09:02

that is, the time to adapt advertising is then about

00:09:04

two weeks Well, or you are already starting

00:09:06

to fall But there are not many of them after two

00:09:07

weeks, Yandex is already fully working,

00:09:08

and they appear the first

00:09:10

Leads from the leads will be the first measurements in

00:09:12

Krasnoyarsk we took the object from 10 measurements

00:09:14

in Moscow we took the object from the first

00:09:16

replacement from Krasnoyarsk why did it happen

00:09:18

that only from the tenth measurements, that is, the

00:09:20

first nine did not want to do repairs

00:09:22

from this person Yes, because it was

00:09:23

necessary initially measurements,

00:09:24

what you do yourself, you need to find a person

00:09:26

who will measure such people, you need to

00:09:27

test them, look, and so on.

00:09:29

That is, on the third try, he found for

00:09:32

this two were not very good, which people did not

00:09:33

trust, did not want from them. Well, yes, the

00:09:35

conversion was low there Well, that is, from

00:09:37

10 measurements, as it were, it can be shown. It’s

00:09:39

not necessary that you have it right away. Yes, there

00:09:40

is a transaction cycle, it’s just that maybe

00:09:42

in a month and a half, after two months,

00:09:44

they wrote about the object yesterday. Let’s say we conducted it

00:09:46

there for a year already and signed an agreement there

00:09:48

for 2 million here to take the cycle because they are

00:09:50

shooting Well, damn, in the short term

00:09:51

they shot, he shot now

00:09:54

But he wrote two more, that is, he

00:09:55

already has three, the one we talked to

00:09:56

when So guys Well, okay, I studied everything, uh,

00:09:59

actually I would I’m not strong in contracts and

00:10:01

I always recommend to everyone to show them to

00:10:04

some lawyers, pay for this money,

00:10:05

hire them, you can always stick to something, find

00:10:07

something there, I always start

00:10:09

from the fact that they don’t work with such a person, they

00:10:11

also asked us: Yes, when we

00:10:13

did Igor is deceiving me here. By the way, we

00:10:16

redid the contract, now in this

00:10:17

contract it costs 350, they are 500, as if you had to

00:10:19

sign all the time, you know,

00:10:21

doubts, okay,

00:10:23

so we

00:10:28

begin the prehistoric moment,

00:10:37

all the money, the contract was signed, all

00:10:41

350 thousand, by the way, Anniversary 10, it turns out

00:10:43

we had 9:50 how sad he was

00:10:46

before while you were filming that he wasn’t

00:10:47

sure he thought that after all I was off the hook

00:10:49

sar and here I can refuse everything now

00:10:53

I went to study the video we transfer the video

00:10:56

we open only to the end watch the

00:10:58

money pay until the end watch you

00:11:00

study and start work

00:11:05

in some kind of fornication Everything will be fine you will

00:11:07

earn money

00:11:09

[music]

00:11:19

Let the moment where you were here

00:11:21

Five days have passed from the positive moments

00:11:22

Igor really didn’t deceive and sent

00:11:24

me a video this is from the positive moments

00:11:26

from the negative I don’t know yet, but I think

00:11:28

that it is the way we are let's check the

00:11:30

door of this again now pause and

00:11:33

write in the comments Do you think

00:11:35

it works, is it fixed or not

00:11:41

but we will hope we will

00:11:44

continue

00:11:47

Video I watched the first three videos

00:11:50

about a student everything is clear I watched the

00:11:52

video I will tell you why I watched 3 videos

00:11:54

20 no I watched a lot of the first three in the

00:11:58

first video, by the way, I immediately want to say that

00:11:59

Igor is familiar with the company, he tells

00:12:02

how they started today and I’ll honestly

00:12:04

tell you this is one of the positive moments that I

00:12:06

felt when I watched it. Well, it’s

00:12:07

really nice as a franchisee

00:12:09

because they try to deceive themselves but don’t

00:12:11

try and they don’t try to say that

00:12:13

we are some kind of super-billion dollar

00:12:15

company, everything is as it is. We started from scratch,

00:12:16

sat at the station and tried to find

00:12:19

game foreman, in fact in this video it

00:12:20

opens as a person who you want

00:12:22

to trust, then I started watching the second

00:12:24

and third video in which It’s already been said about the

00:12:26

structure of the work about where to start,

00:12:28

how the funnel is, or even the website, and

00:12:31

these first steps. I didn’t look any further,

00:12:32

because it seems to me that

00:12:34

we’re at this stage now, and it

00:12:36

happens to me, it’s already there, you’re already looking at the eighth

00:12:38

ninth videos and you forget about the first two.

00:12:39

Therefore, I would like for us to

00:12:41

go through this stage here and I will move on from the videos to the

00:12:43

others. And of course, there is not much

00:12:44

time to take and watch

00:12:46

20 videos at once, in addition to the fact that I watched the

00:12:47

first video, we also have there is a chat in

00:12:49

which we discuss something, if I

00:12:51

have any questions from the guys, I

00:12:52

immediately answer them, the whole team

00:12:53

connected to you and the team

00:12:55

connected to you. This is true. You promised me

00:12:56

that I would come and we would have a website ready.

00:12:59

Yes we are. let's look at it now,

00:13:01

yes, now we'll look at it now. I've

00:13:03

never seen it before, besides this, I

00:13:04

want to know what further steps to

00:13:05

take. I understand that I need to

00:13:07

practice taking measurements, how to

00:13:09

communicate correctly, we haven't launched advertising yet,

00:13:12

let's start the Leads, we

00:13:15

left your phone number there I talked myself, but I need to

00:13:17

practice and understand how this is

00:13:19

done if there is a

00:13:20

call now. Yes, we now have traces, we will now

00:13:22

practice on our ranks. And in general, 95

00:13:24

percent of people leave a request and they

00:13:26

will need to call back, that is,

00:13:27

initially we help process Well

00:13:29

Of course, in the future, your manager, you

00:13:31

read the road map, firstly, I did

00:13:34

n’t read anything. There’s nothing there yet,

00:13:35

I got excited that this is a

00:13:37

good student, but the video Three videos are all

00:13:39

ready And what is there that should be there at

00:13:42

this moment there is of course, well, there is a

00:13:44

road map, that is, a person opening a sheet

00:13:45

a person opening a sheet can ask like this

00:13:47

if I say everything the fifth step was the

00:13:49

fifth difference no, well, after launching

00:13:53

the leads, what are we doing, look, the first Leads

00:13:54

have gone Yes, and we are calling them Yes, we are

00:13:57

talking to him, we are trying convince them

00:13:59

that we are great then that we can come

00:14:01

for measurements if they confirm we

00:14:02

come for measurements Yeah, this is the size you

00:14:04

will go with I will go for measurements with a meter about

00:14:07

the meter as it is correctly called an

00:14:09

estimator we know we are coming with him he is

00:14:12

not there yet means what is the step to find an estimator

00:14:15

note,

00:14:17

in fact, when

00:14:19

you reason like this, it’s better to put it in your head to

00:14:20

find an estimator and measurer to

00:14:21

start working on leads, I come as an

00:14:23

estimator and measurer, he measures everything, I turn on the charm,

00:14:25

I say now there will be

00:14:27

tricks,

00:14:28

super repairs, two bags of cement will be lost

00:14:31

about the road map now if you haven’t

00:14:34

looked at us there is a huge

00:14:36

We have a huge database, that is, a

00:14:38

knowledge base, yes, that is, well, you watched the video, it’s

00:14:39

clear, but the whole history of the practice is the

00:14:42

essence of franchising that

00:14:44

you watched Okay, everything is clear, as if

00:14:46

what to do? Well, in practice, We you

00:14:47

accompanying now accompanying

00:14:49

begins already started That's why you

00:14:51

continue to look at the checklist and therefore

00:14:53

follow the checklist And we support you at every

00:14:54

stage and tell you

00:14:56

what to do personally and the main thing is to

00:14:58

push you so that you do it faster

00:14:59

I'm ready to push So, here she is

00:15:01

check -the list that you didn’t watch the launch is

00:15:03

murat and saw, yes, then you didn’t watch it

00:15:05

Let’s study with us training was an analysis of

00:15:08

competitors check by 10 will notice that

00:15:10

in your city I have to do this but

00:15:12

very Yes, every person but we gave it to you

00:15:13

because we are in

00:15:14

We are located in the same city, so we know the retail prices.

00:15:16

But in general, in every city, people

00:15:18

call five measurers and there to

00:15:20

understand how much the retail prices are. Yes,

00:15:22

to understand. Well, how they work. It’s just that

00:15:23

in an average city it costs a measurement for a place,

00:15:25

we have a free measurement, it’s good. And if the client

00:15:27

refuses We don’t take money anyway, we do

00:15:28

n’t take it. Yeah, they just very often

00:15:30

say that if you take a measurement, it will

00:15:32

then go to the side. We don’t do that.

00:15:34

Well, I don’t really like the

00:15:35

preparation of documents and registration for

00:15:38

You have it, I have it, and creating a website

00:15:40

for lead generation starts lamps, we

00:15:41

launched an advertisement, that's what we are now

00:15:44

starting to do, yes, training

00:15:46

in MSM I worked in Tubaz for a

00:15:49

very long time, but then the RMs changed,

00:15:51

but ama is a good CRM, just well, for you, what

00:15:54

business is it suitable for my placement of a

00:15:57

vacancy as an estimator, notes, foreman

00:15:59

finishing work, well, you told me that

00:16:01

you will help me, you can find this estimator, notice Well, of course, yes, we will

00:16:03

place it. Even if people who are not

00:16:05

there and on the Hunter have a cabin there, that is, we

00:16:07

place you, you go through a casting interview with him.

00:16:10

To understand, this is not

00:16:12

some - the person who will

00:16:14

lay eggs on the walls Yes, so that later they will

00:16:16

stink through Of course, we even if other

00:16:18

cities, that is, we call around. I give my

00:16:20

recommendation there, this one is suitable, this one is

00:16:22

not suitable, and so on, he only then

00:16:23

lives with him and watches a lesson on hiring the

00:16:24

first people everything is clear in the company

00:16:26

interview with the estimator foremen who

00:16:28

finished the work we just talked

00:16:29

three candidates were found searching for a partner

00:16:31

three designers designers are also needed yes

00:16:33

Well of course you will have glue, you

00:16:35

will have traces and some clients

00:16:37

will need design projects from you so that you have

00:16:39

some clients they say Come to the

00:16:41

measurement immediately with a designer and a replacement

00:16:43

so that you can immediately search for

00:16:45

wholesale suppliers of building

00:16:46

materials processing the first rows Yes, the

00:16:48

first 10 measurements have been made the first 10

00:16:51

measurements are done right away, that is, the

00:16:53

first object is signed and the first object is launched, and

00:16:54

this will all be done soon success is soon on the horizon,

00:16:57

so far everything is clear and understandable, clearly

00:16:59

clear, but then after

00:17:01

we took the object, we have the next work

00:17:02

after launching one or two objects, that

00:17:04

is, we are already starting to scale, but for

00:17:06

now we are still at the beginning, we are just

00:17:07

learning how to process and everyone That is,

00:17:10

we have schedules for what time You

00:17:12

should do it, if you don’t

00:17:13

do it We tell you Why don’t you

00:17:14

give a massage, we agreed and then

00:17:16

you didn’t say something later, it’s a scam

00:17:18

Although you didn’t do anything, so we

00:17:20

control you and we help you at every

00:17:21

stage, the guys are

00:17:23

insured, the site is ready now, we

00:17:24

looked at the advertisement today, tomorrow

00:17:26

they will launch it when the first ones go to answer

00:17:30

calls Well, advertisement Tell us straight away 2

00:17:32

weeks, but right away will you be there one or two

00:17:34

maybe a day Then there will be 10 10 a

00:17:36

day approximately in the documents where you are

00:17:38

that you haven’t looked at, we have

00:17:40

calls that are recorded Yes, so that you can

00:17:43

listen in advance How to process Leads

00:17:44

There are all the scripts that we

00:17:46

process, yes applications take a very long time,

00:17:48

we’ll check now Okay, let me

00:17:50

call you, you have a new script now write down

00:17:52

my call, you will understand how

00:17:54

to talk so well, wait,

00:17:55

these are actually my clients, as if, well, I’m not

00:17:57

going to take everything from him. I’m just saying

00:17:59

that you can, yes, yes, yes, trust me for the

00:18:02

first time, like, come on, come to

00:18:05

us before you have time for the measurer find here we

00:18:08

have in our 16 leads they didn’t call anything

00:18:11

We were waiting for you so we left you 10 already with

00:18:14

others because of you damn it all because

00:18:17

the person doesn’t work or went to

00:18:19

work here usually The man sits

00:18:20

Seryoga at his neck

00:18:28

first Igor is calling, I’m listening to how it’s

00:18:31

done and then I’ll call,

00:18:33

hello, all this is a renovation, the construction

00:18:36

company lingonberry left a request to

00:18:37

calculate the cost of renovating an apartment

00:18:39

No, you have the wrong number, it happens that they were

00:18:44

surfing somewhere there surfing somewhere on the

00:18:47

Internet I accidentally left then

00:18:48

they say that they didn’t leave Well, such a

00:18:52

situation happens They called and it was possible to

00:18:54

satisfy Maybe you need a job

00:18:55

Maybe you need to repair something after

00:18:57

all they left Well, yes, I think

00:18:59

that Leonardo DiCaprio and the barrel are worth it, he

00:19:02

would have put the finishing touches on this man, the task now is

00:19:04

what we are doing yes agree on a measurement

00:19:05

if we haven’t agreed on a contract, we

00:19:08

must agree on something, like for the

00:19:10

next touch On the next touch,

00:19:11

well, the person says in general guys, you

00:19:14

made a mistake, then yes,

00:19:17

hello My name is Igor, this is a

00:19:20

repair company called lingonberry,

00:19:21

they left a request to calculate the cost of

00:19:22

repairing an apartment

00:19:31

and there is an understanding how many squares did

00:19:42

I understand, well, if the prices say average

00:19:44

repairs we get 7-10 thousand rubles

00:19:46

per square meter if we do turnkey

00:19:48

repairs plumbing electrician

00:19:50

dismantling work

00:19:54

toilet yes yes this is only work without

00:19:57

materials materials are considered separately

00:19:59

there are rough materials there are finishing

00:20:01

materials rough materials are

00:20:03

approximately 30 percent of the cost of

00:20:05

the work, and finishing materials all

00:20:07

depend on preferences. But on average,

00:20:09

if we talk about the amount of the estimate, about

00:20:11

70-80 percent

00:20:13

is the material.

00:20:17

Yes, yes,

00:20:20

what, we will find out a more accurate price, we

00:20:23

come to the site and look at the

00:20:25

technical condition. apartments

00:20:26

we get to know you you tell your

00:20:29

ideas what you want to implement

00:20:33

yes yes yes

00:20:35

And we are already calculating detailed estimates for all

00:20:38

types of work that you will have

00:20:41

yes, well,

00:20:49

less, hardly

00:20:52

more, maybe, but how, well, it depends on

00:20:55

you on the technical solutions that

00:20:56

you there will be hidden skirting boards.

00:20:58

What kind of decorative moldings are there for our

00:21:00

ceiling? That is, now it’s difficult to

00:21:02

explain over the phone, so we usually

00:21:03

come to the site, we can do so

00:21:06

that we will create a dialogue on WhatsApp, we will send

00:21:08

information to our company video.

00:21:09

Watch our YouTube channel, let’s go and

00:21:11

already how Closer to it will be business sign up for

00:21:14

this dialogue and we will already agree there

00:21:18

is no measurement you wanted the first time

00:21:22

you remembered dial now you will understand

00:21:25

what it means to get frozen look the client

00:21:28

is real the client the client is real but

00:21:31

like after two months the first thing that

00:21:34

surprised me was reading in my four-room

00:21:36

apartment 49 meters Well, that is, perhaps

00:21:49

I lived with my parents for 29 years in a two-room

00:21:52

apartment 48 meters, but I’m different, I say

00:21:55

that it’s one thing when 48 meters

00:21:57

are two-room apartments and another thing is

00:21:58

a four-room apartment,

00:22:04

it’s called a renovation of a construction company

00:22:06

lingonberry,

00:22:09

I’ll be there now, I can’t talk if you

00:22:11

call me back later in half an hour, yes,

00:22:13

let’s we'll call you in half an hour

00:22:14

Thank you, I'll call him in half an hour Yes,

00:22:17

he's all here, here I already have him, I'm

00:22:20

already on my way to get him up guys,

00:22:22

easy work Let's

00:22:24

[music] the

00:22:26

second measurement failed such traces, I'll

00:22:29

tell you, you can return the money I

00:22:32

honestly already tired I would have lunch

00:22:35

Hello Hello My name is Alexander

00:22:37

this is the construction company lingonberry You

00:22:39

left a request

00:22:41

says Thank you

00:22:43

call you back

00:22:46

yes Okay thank you

00:22:49

sales manager for this we

00:22:51

use CRM that is Well they want

00:22:52

repairs it’s just inconvenient to talk now at

00:22:54

two o’clock in the afternoon People work on

00:22:57

Monday it Of course, yes, we have a task

00:23:00

for this, we use No,

00:23:01

look at each of us, that is, we

00:23:04

called, so we

00:23:10

actually heard a voice, it’s like he’s

00:23:12

the king of the world, I’m calling him, I’m wasting my

00:23:15

time on me, and he thinks that he owes it to him.

00:23:17

Good afternoon, how are you? I don’t want

00:23:20

such a person to do the repairs, write

00:23:21

the ants, he doesn’t take it, I don’t care

00:23:24

what kind of four he has there, even if he

00:23:27

takes four-room apartments of 52 meters, the task of the managers is to insulate

00:23:30

the client. Do you have all the tubadi, all the

00:23:31

happy ones come All Yes Good afternoon

00:23:34

My name is Alexander this is a renovation

00:23:36

construction company lingonberry So you

00:23:38

left an application for repair work I do

00:23:40

n’t remember why I need it for calculating the

00:23:43

cost of repair work Oh yes In the

00:23:46

apartment, yes, your apartment is 31

00:23:48

square meters it says

00:23:49

[music]

00:23:51

Yes, it’s still relevant, it’s

00:23:54

good

00:23:57

And you wanted to get your bearings

00:24:00

Yes, look at Our cost per

00:24:04

square meter is seven to ten thousand rubles,

00:24:07

this includes plumbing and electrical with

00:24:09

all the work

00:24:11

[music]

00:24:15

yes, yes, it includes installation of plumbing and

00:24:18

electrical and also ceilings

00:24:25

Yes, yes, we can come take measurements with

00:24:28

you and talk with you, you want all your

00:24:30

wishes because that it’s all the same how

00:24:32

the cost is determined, perhaps you

00:24:34

want

00:24:36

10 minimum cost of work,

00:24:40

yes, look that we have free measurements,

00:24:43

we can come there to measure everything Yes,

00:24:46

tell us

00:24:52

So let’s come to you Maybe we’ll

00:24:55

talk

00:24:56

Yes, I understand, I heard Just your goal Well, it’s

00:24:59

kind of up to me this is no longer interesting There is a

00:25:02

less offer Thank you good

00:25:04

thank you bad

00:25:06

you were being cancerous

00:25:09

explain what’s wrong I’m just Well

00:25:13

you know It’s like you’re persuading a

00:25:14

begging a person I have a rule in my tubada

00:25:16

that there is a person

00:25:18

telling you once I’ll think about it Well that is we are not

00:25:20

trying to get to the bottom of him, that is,

00:25:21

sometimes a store comes in and says Well, there

00:25:23

may be something I don’t fully

00:25:24

like there, we’ll go away now, we’ll think about it,

00:25:26

he says, I understand that he’ll probably

00:25:28

go to another store, I understand what I

00:25:29

can say Yes no look again

00:25:30

Send it to your friends Well, I don’t want to

00:25:32

dig him up I want him to buy at

00:25:34

his own request yes maybe it’s not my

00:25:35

job but he’s already saying he made it clear

00:25:37

that he’s not interested in what’s expensive for him

00:25:39

what’s for him and he’s already done it three times

00:25:41

I told you and you told me, come on, come on, well,

00:25:44

look, please,

00:25:47

please, first of all, you already need these 31

00:25:50

m² because without this thirty

00:25:52

square meter I don’t know what to

00:25:54

do next, friends. That’s what you think. This is an

00:25:55

interesting discussion. then the discussion

00:25:57

Look, in fact, a salesman as a

00:25:58

salesman’s task What to do to sell

00:26:00

Maxim is aggressive to maximize

00:26:01

sales to increase by any means, well, it’s not clear

00:26:03

what If he says no, then you don’t need to

00:26:04

put it, but here you could put the squeeze on him,

00:26:06

as if to tell the price and approximately to you,

00:26:08

he doesn’t know anymore the price is bad, but

00:26:11

if you didn’t show off initially, I didn’t

00:26:14

tell you anything, you didn’t even offer him a

00:26:15

YouTube offer to become subscribers

00:26:17

so that he could watch, you understand, yes, no,

00:26:19

just, I just don’t want to beg.

00:26:21

So, what am I looking at the site, I

00:26:23

basically like everything, very high quality,

00:26:25

very well done everything is cool, or rather,

00:26:26

now it’s back I like everything except

00:26:28

that here in the middle why are you

00:26:30

standing You are not me What are you doing here

00:26:32

This is my company This is my French First of

00:26:34

all, you need to start quickly so that

00:26:36

you get Leads you want Quick money you

00:26:37

understand I don’t understand why does it take

00:26:39

so long to take a photo here? Well, first of all, here’s

00:26:41

your photo. Good evening, you’re

00:26:44

not a real star. We’ll put

00:26:47

your photos here for you, but for us. Our task is to

00:26:48

quickly start traffic, get Leads, and

00:26:51

everyone there can also use

00:26:53

our content. You understand this in principle a

00:26:55

copy of your site just to another

00:26:57

domain Yes, we have a working connection

00:26:59

that works one hundred percent, we

00:27:01

connect everything for you, we make a website, we launch

00:27:03

advertising faster, people see that we have

00:27:05

Living people. Well, have you seen how the repair site

00:27:07

usually looks like

00:27:08

stock pictures from the Internet? - and so

00:27:10

on Well,

00:27:12

okay, but it’s not my masters

00:27:15

or it doesn’t matter. It doesn’t matter what the

00:27:16

difference is, and accordingly, when you have your

00:27:18

own objects, you will broadcast it yourself,

00:27:20

and we’ll upload the videos that we film your

00:27:23

object to our Youtube channel And

00:27:24

only then initially, when you have

00:27:26

nothing, how will they give you an object if you have it

00:27:27

there, even you can’t confirm your

00:27:29

competence, so now

00:27:30

you use our content and then, well,

00:27:32

in order for you to take the object, start

00:27:34

earning money When you have objects

00:27:35

and, accordingly, content will appear If

00:27:37

you want You can go to the site

00:27:39

separately to look, in principle, we

00:27:40

won’t read everything in detail there, but there

00:27:42

really are trigger

00:27:44

points that people pay attention to,

00:27:46

for example, what was written here was crooked

00:27:49

hands, that is, I don’t want there to

00:27:51

be crooked hands, yes, this is for me fits Well, there are

00:27:53

many such moments, I was also looking at your

00:27:55

site

00:27:56

at home, although it turns out that this is my site,

00:27:58

they are all the same, but in principle, do it

00:28:01

if Cool. It’s that the team is standing in

00:28:04

T-shirts with lingonberry written on them, it

00:28:05

immediately says that yes, there are people.

00:28:08

They are wearing branded T-shirts lingonberries And to

00:28:10

make just a T-shirt is a waste of time,

00:28:12

it means not just some kind of left-wing

00:28:14

company Well, or it’s some kind of super Scam

00:28:15

Yes, what did the guys really prepare and will

00:28:18

now take our money or Well,

00:28:19

most likely yes, this is a decent company

00:28:21

Of course, everything affects the packaging always

00:28:23

affects Guys, you know, after three years of

00:28:25

running a business channel from scratch, I now

00:28:27

understand that no matter what business you do,

00:28:28

it should in any case be present

00:28:30

on the Internet, it doesn’t matter whether it’s a shawarma construction site

00:28:32

or tubadi, everyone has different solutions,

00:28:33

someone runs their own website, someone starts a

00:28:35

telegram - someone makes the channels into a

00:28:36

database, but in any case, these solutions

00:28:38

must be stored somewhere. If you didn’t know,

00:28:39

even for your Telegram Bot you

00:28:41

need to have your own service, but this does

00:28:42

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option of course guys we will

00:30:06

continue to call now it’s interesting you

00:30:08

saw how it happens how

00:30:09

Igor speaks I’m just saying what they say We

00:30:11

got to the wrong place as they don’t pick up the phone, I

00:30:13

just call back, we put it all in CRM

00:30:15

Q this is really important CRM I’ve known him for a long time,

00:30:17

that is, the person Asked

00:30:18

to call back in half an hour We’re writing in

00:30:20

half an hour by the way, we’ll also dial him now

00:30:21

I hope that today’s

00:30:23

work Will the house finish? but if it doesn’t

00:30:25

end I understand that it’s too early to be upset

00:30:27

Yes, if I call for 2 weeks

00:30:29

there will be 30 calls each and there won’t be a single

00:30:31

measurement I’ll probably be upset work

00:30:32

is being done the work looks something like this so far it’s

00:30:34

boring For now there’s nothing

00:30:37

interesting I’d like to hire a manager

00:30:38

who will do it for me I think you

00:30:40

must first understand in order to understand

00:30:42

How to work correctly as a manager Of

00:30:44

course, I would like to go through all this myself Because

00:30:46

now it’s happening in short guys,

00:30:47

we keep calling Well, soon I hope I’ll

00:30:50

tell you about our success

00:30:53

Hello guys, good news, now

00:30:55

we’ve arrived at our the first measurement

00:30:57

called Igor, I say We have a measurement

00:30:59

We have a measurement, he says no one will

00:31:01

go especially I say You can’t help but go with me

00:31:02

because I’m the only one who can handle it,

00:31:04

one measurement, but in the process

00:31:07

you will be doing this, then don’t

00:31:09

be upset if there is the first second the

00:31:11

third, even the tenth, will probably

00:31:13

tell you no. Because now

00:31:14

we have seen from our own experience that it is

00:31:16

possible that everything is happening, people

00:31:17

agree. It is not a fact that this measurement

00:31:19

will turn

00:31:20

into what we will do, but in any

00:31:22

case, people have already trusted and they

00:31:23

called us, taking into account the fact that we travel

00:31:25

for free, not everyone wants us to come

00:31:27

and just try it on for free, and still

00:31:28

people are so skeptical about this,

00:31:31

and in addition to this, we conducted Well, we didn’t

00:31:33

conduct Igor conducted the interview

00:31:35

Yes, because our popularity has

00:31:38

nothing to do with touring, but what do I care about? there

00:31:39

is no experience in this yet Well, here, of course,

00:31:41

they say help was simply necessary And

00:31:43

we found a foreman, a dash surveyor, a

00:31:46

foreman, this guy’s name is Seryoga, he’s

00:31:48

now setting up, he’s here now, we

00:31:50

’ll get to know him, I hope everything’s fine,

00:31:52

man, we talked to him on the phone,

00:31:55

let’s go take a look our measurer

00:31:58

Seryoga Seryoga hello Listen, well,

00:32:00

look, Igor was conducting an interview Well,

00:32:02

naturally, we Seryoga have already talked a little,

00:32:03

this is another staged

00:32:05

country, as if we are

00:32:06

with Seryoga for the first time, in fact, 10 minutes ago

00:32:07

we already talked to him. You, as Igor

00:32:09

told me, both the foreman and measurer and estimator and

00:32:12

everything in the world did you come to this moment right away

00:32:14

or were you at first one thing

00:32:16

something

00:32:18

one person someone told him that he was

00:32:22

just top I kind of believed it

00:32:24

because I came to all this with my own hands

00:32:28

more than 20 years more than 20 years They think that

00:32:31

it’s normal that a person is

00:32:32

both a foreman and a measurer, or

00:32:35

Everyone should move in their own direction,

00:32:37

just wants to. Well, in general,

00:32:42

Seryoga is getting a little better now, but

00:32:45

I think by episode 30 he’ll be

00:32:48

sold out in short. Now a client will come, we’ll

00:32:51

go in and take a measurement and try. Who

00:32:54

says that he stayed with us

00:32:55

correctly But this will

00:32:57

not happen today when we send him measurements

00:32:59

or just today, as usual, but

00:33:01

first we take measurements, we communicate, we understand

00:33:03

what he wants and accordingly we

00:33:05

draw up an estimate, we agree on it. Well, we

00:33:07

sign an agreement if the person

00:33:10

is satisfied. In short, the guys, the first one even froze

00:33:12

Now let’s go to the apartment and hope that

00:33:14

we’ll take this object.

00:33:17

Well, look, let’s see. I’m not saying

00:33:19

conversion is all the work. But we’ll do everything. I

00:33:21

really want to take the object faster,

00:33:22

please tell me, here’s the second

00:33:24

person who came with us, this is already a franchise

00:33:26

who wants to buy for training today

00:33:29

you fell for it and bought it after all,

00:33:31

the French have no regrets yet no

00:33:35

look how it all happens

00:33:39

different construction companies

00:33:49

Moved here or are you just here for

00:33:52

training I’m here for a week And they’ve already

00:33:55

launched the object, they signed it

00:33:57

today

00:34:00

Damn we just started a month ago and while they

00:34:04

launched it a month later, it has already

00:34:06

arrived and today the object

00:34:08

Can you imagine

00:34:10

everything works, yes And you said you

00:34:13

will sign it too It looks like it’s working, we have

00:34:16

n’t signed anything yet, I think this

00:34:19

person is an actor whose

00:34:25

money I didn’t ask for back In short,

00:34:27

okay now let’s go to froze, let's see

00:34:36

while we haven't signed anything, nothing is

00:34:39

clear so far I just gave it as an

00:34:40

alarm clock But the only thing

00:34:42

I like is that this helps again, I do

00:34:45

n’t know if he helped us If it was

00:34:49

already the second day, he really

00:34:51

helps you, as if you do

00:34:53

n’t do any support the question

00:34:55

is solved. The second day I already arrived and settled

00:34:58

next to this rampart. And today I

00:35:01

arrived yesterday myself. Yesterday we just saw the first day I

00:35:02

live here, and today for the

00:35:03

second day we went together to all the

00:35:05

objects of ours. Okay guys, everything is in

00:35:07

the comments. What do you think of the actors or

00:35:08

not? really a person is going to measure

00:35:10

[music]

00:35:24

You have to record right away And Seryoga

00:35:27

says he records automatically there are

00:35:29

things that record right away Yes

00:35:32

Seryoga profile you understand we find you

00:35:35

in fact the person comes the

00:35:37

task

00:35:42

suits the room Well yes you need to understand the

00:35:45

area with the fact that from school geometry

00:35:49

to sum of all parties

00:35:54

we know How much putty we need

00:35:59

now we will talk with the customer

00:36:01

because here most of all there is already a

00:36:03

feeling that you did the repairs it was

00:36:05

done Yes,

00:36:07

if you already have someone working here they haven’t finished it

00:36:14

because they aren’t there yet it’s

00:36:18

advisable to finish it they haven’t finished it

00:36:21

all the repairs

00:36:23

need to be discarded from building materials to

00:36:26

free up the room; the repairs were done by those

00:36:28

I wanted to hire and didn’t hire;

00:36:30

one guy did it

00:36:32

and a second plumber, two people did it; and

00:36:36

then I need to understand

00:36:38

how much money it will cost me if I

00:36:42

invite you, so to speak, and compare with them

00:36:44

That is, I have such a selection method

00:36:47

Well, I understand the tender Well, a tender, so to

00:36:50

speak, you

00:36:52

can come and take a tour of our facilities,

00:36:54

yes

00:37:03

[music]

00:37:21

the most important thing is not to miss the moment

00:37:23

that visually You see what needs to be

00:37:26

done with each room if the

00:37:28

walls seem to be plastered here

00:37:31

passing by hand, you understand that the floors

00:37:35

here are not ready for fire yet.

00:37:36

Rough screed if there is

00:37:39

some kind of room here, respectively. Well, that

00:37:41

is, a different coating, such as Quartz vinyl

00:37:43

or a leveler is definitely needed,

00:37:45

these are the ones you need to visually remember all

00:37:47

the moments, then photo recording takes place, you never know

00:37:49

suddenly not a single measurement 2-3 per day so

00:37:53

that you have this memory left and,

00:37:56

accordingly, will already sit at home at the laptop

00:37:58

gathered me there and here if the repairs have

00:38:01

already been made you will be

00:38:02

responsible for the repairs already made

00:38:03

That is, you must check that it is of

00:38:05

high quality done because

00:38:06

such a situation may arise,

00:38:08

they have already seen some kind of screed

00:38:10

or something is made of poor quality and

00:38:12

so as not to redo it there at your own

00:38:13

expense, I’m never used to it, of course, but

00:38:15

the customer can then say it’s a

00:38:17

defective list, look at it and

00:38:19

see how well they are

00:38:21

carried out, which we we answer that they,

00:38:22

well, in fact, whoever is extremely always the one and, as

00:38:25

it were, is responsible for everything is the one who

00:38:26

usually hands over the object that screen. Therefore,

00:38:29

if these points need to be spoken out from the

00:38:30

clients and, accordingly, all this, all

00:38:32

these points were written down Well, there’s nothing wrong with that,

00:38:34

we had

00:38:35

Somehow people did renovations on such objects and

00:38:37

then they left, so he had to come

00:38:40

there and dismantle the apartment. In short,

00:38:43

then do it again.

00:38:44

Yeah, anyway, the estimate was there for one and a half

00:38:47

million, no big deal here, I do

00:38:49

n’t think that in a month and a half it

00:38:52

will probably be 700 it is morally how much it is

00:38:55

20-2%. no, it was I don’t know, you can take

00:38:58

it, your entire franchise is 400,000, you can

00:39:03

make money on materials and it turns out that

00:39:05

from the first object there you take something like this

00:39:08

Well, I bought it Okay, let’s not

00:39:10

distract everyone Seryoga took measurements while I’m

00:39:12

doing it, well, I stayed Now calculate everything,

00:39:14

provide the meta and to the client

00:39:16

agreed, she’s glad that the client knows that

00:39:18

we do repair work well, well,

00:39:20

like us in this case, Igor, but she

00:39:23

remained hopeful that this object

00:39:24

will remain

00:39:25

[music]

00:39:36

[applause]

00:39:37

[music]

00:39:45

did the repairs And now you decided

00:39:48

to look only cheaper Why at the

00:39:51

very beginning they didn’t do that, it’s as

00:39:52

if the tender was at this stage, it’s me who

00:39:55

later provided information about you about your company

00:40:00

to compare, you know the prices there, I just

00:40:03

knew that

00:40:04

there was a specialist in the bathrooms who

00:40:06

did it well. I invited him, that is, he did it for me in my

00:40:09

previous apartment, that is, now

00:40:10

as Would you compare it would be cheaper with us

00:40:12

or with this person and he, if it’s not

00:40:15

a secret, said some amount of how much

00:40:17

it would do Well, it’s no secret

00:40:23

[music]

00:40:27

from whom And what was prepared? Yes, he

00:40:31

ripped me off Well, we came out with measurements, I can’t

00:40:34

say that they’re great news because

00:40:36

when the guys heard, how much did this

00:40:38

client cost to make bathrooms for 100,000 + 83

00:40:41

plumbers Yes, it’s not a fact that this is true, but

00:40:42

now Seryoga and Igor are walking with sad

00:40:44

faces because they say that they

00:40:46

would have succeeded with 250, that 180 is

00:40:48

very cheap and faster All in all,

00:40:50

we can’t beat the prices, we’re trying to understand, maybe the

00:40:52

client deliberately lowered it so that we wouldn’t

00:40:54

give a high price, but I liked

00:40:55

that the client honestly said that he was holding a

00:40:57

tender, that he invited us in

00:40:58

order to understand what price he and

00:41:00

his workers would decide everything, yes, or something like

00:41:01

will choose us But it’s cool that he

00:41:03

heard us, he said that I know that you’re cool, it

00:41:05

really surprised me because I

00:41:07

thought that lingonberries No one knows Seryoga,

00:41:09

please tell me, based on your examples of

00:41:11

sensations, I understand that I need to calculate,

00:41:12

prepare, no, that’s how long I’ve been at

00:41:14

such an object, you can make money Well,

00:41:16

I think you can earn 450 thousand, yes, it

00:41:18

will be a laugh in total for repairs if you

00:41:22

throw in additional work even before work. If they

00:41:24

arise in the process there, if plaster

00:41:26

can be done in the process, usually a person

00:41:28

just starts. Let’s do it. It’s not a

00:41:30

fact that he will do it, but I think that

00:41:31

somewhere, well, 1600 can be done here and

00:41:34

stretched there according to the estimate,

00:41:36

well, plus Well, and from this you can earn 300

00:41:39

Igor Listen, well, according to your feelings,

00:41:40

will you be able to work with this client or

00:41:42

not? I think no, this is your first

00:41:44

object, the first object - This is not always the case

00:41:46

as the first woman, everything is fine,

00:41:49

so if I were you, I would take it, maybe we can

00:41:53

find something better for you, but we can, in theory,

00:41:54

roughly speaking, provide

00:41:57

great conditions for him to earn money before

00:41:58

less But still, well, hemorrhoids will be

00:42:00

more ready for hemorrhoids ready for

00:42:03

hemorrhoids

00:42:04

money to earn everything in general I will earn

00:42:06

you understand this money to earn you can simply

00:42:10

redirect your zeal to another

00:42:12

object Yes where can you earn measurements

00:42:15

here we are coming this is just in time time I

00:42:17

came you know here is the season Now we will

00:42:19

look at a lot of measurements We are also choosing

00:42:21

he also is also choosing so we

00:42:22

continue to take measurements, let's take measurements

00:42:25

at 10 and there are already ten out of ten. I think

00:42:27

three four will grow together and from there we will choose. In short,

00:42:29

that's it. You now calculate the estimate, we send

00:42:31

it to the client and then look at

00:42:33

his decision. Maybe we bargain a little,

00:42:35

but maybe he liked us.

00:42:38

In short, the guys continue to develop Our

00:42:41

business, let's see what comes out of this

00:42:45

guys, now a miracle happened, we

00:42:48

had Leads, we had measurements and now

00:42:51

the customer called and said that she

00:42:53

agrees to work with you. I'm honestly

00:42:55

shocked, because you the customer definitely didn't

00:42:57

expect it to be like this. clearly

00:42:59

Everything was measured when we were at the meeting,

00:43:01

unfortunately I didn’t have time to take pictures. He was

00:43:02

confused and didn’t answer any questions.

00:43:04

But Seryoga, he laid everything out clearly. And

00:43:07

now I’m wondering if she liked

00:43:09

my sense of smell, either clearly Seryoga or Well, I

00:43:11

just liked the prices. In short she

00:43:14

says Let's sign the contract,

00:43:15

start working, we need to get everything

00:43:16

done quickly, I don't have much time, here are my thoughts,

00:43:18

guys, I'm completely delighted,

00:43:20

now we're going to signed the contract, and

00:43:22

now And tomorrow we agreed to go. There are

00:43:23

always contracts there, and so that's it,

00:43:25

and let's get to work. progress,

00:43:27

the franchise is working

00:43:34

So Igor and I are going to our first

00:43:36

facility. Igor is helping me so far, he was

00:43:38

n’t going to go with me at all, but but I

00:43:40

tell him the facility was taken, well, somehow guys, the

00:43:43

first facility on Petrovskaya Spit, the city of

00:43:44

St. Petersburg Look, everything here is

00:43:45

built up with new ones houses I honestly

00:43:47

thought that we would start with some kind of

00:43:48

communal apartment, here you are Lux Yes you Lux is a

00:43:50

lot, this is a hatch But these are serious actions

00:43:53

after all these measurements we got

00:43:55

this object. To be honest, I’m shocked that

00:43:57

you have such an object right away, like, it

00:43:58

even appeared Igor doesn’t have any objects, but so to speak,

00:44:01

you understand, yes, we need to sign, let’s

00:44:04

not sign yet Yes, we haven’t signed yet

00:44:23

for suspended ceilings, to be more precise, 285

00:44:27

maximum height, but such river ones, from

00:44:30

this they simply make a beam from a profile there.

00:44:32

Who will strengthen it so that later they come and

00:44:35

install it? I haven’t gone there yet, I just

00:44:38

ordered the kitchen I ordered myself a task

00:44:40

you already have

00:44:41

[music]

00:44:47

seriously

00:44:48

[music]

00:45:35

I wanted to do it here maybe in one color,

00:45:37

here everything will be simple If the

00:45:40

TV usually had

00:45:41

sockets Yes

00:45:46

[music] there

00:45:48

won’t be just a socket I understood

00:45:53

[music]

00:46:09

In short, I don’t know what I would do Alone

00:46:11

because it’s like I’ve swallowed my tongue and

00:46:13

she’s still so tough So, we’ll probably

00:46:16

start We need to think, we need to start, and it

00:46:19

seems to me that here you need to have experience How to

00:46:21

talk to a customer correctly

00:46:22

because she Well, anyway customer and

00:46:24

she understands that she wants it quickly, with high

00:46:26

quality, very well, that she

00:46:27

immediately shows it, and behaved the same way when

00:46:29

we gave you showroom renovations because, in

00:46:31

my opinion, she said that she wants for her

00:46:33

birthday by July 1st so that all this for the first

00:46:35

time I would It seems to me that if I were alone

00:46:37

without you, I would be like this and then I would

00:46:39

understand it well. But in reality,

00:46:42

after this, for the first time, I at least

00:46:43

already understand what to expect from

00:46:45

customers. And how to talk to them,

00:46:46

how to prepare for this, what can maybe

00:46:48

if someone opens a

00:46:50

franchise Igor most likely won’t be with you,

00:46:52

it’s just me I would say that I wo

00:46:54

n’t buy anything at all for the first time

00:46:56

you won’t go, I’m seeing him for the first time, we

00:46:57

accompany everything, so of

00:46:59

course I fly like in others cities in

00:47:02

my opinion when people study with us, they

00:47:03

understand everything for this, we have foremen, now it’s

00:47:05

time for us to come, they will germinate in

00:47:07

theory for you. No, this is

00:47:09

actually very important. I just got

00:47:10

spring experience and in fact, I actually

00:47:12

walked around now apartment, I looked at all

00:47:14

this so interesting. It seems to me that if

00:47:15

my first object was some kind of closet

00:47:17

there with 12 m², I didn’t like it. I would have

00:47:19

abandoned it, but taking into account the fact that the first

00:47:21

object is 77 m2 and that we are doing everything

00:47:24

before it will be possible to put

00:47:25

furniture there for an electrician water supply

00:47:27

plaster Well, everything is there moving the

00:47:29

doors we have already calculated the estimate Soon we

00:47:31

will show you in general how much you need to

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spend how much we can earn from this what

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comes out of the materials

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tell you in detail and show you

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guys the business in short poper

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[music]

Description:

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