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Video tags
Subtitles
Russian
00:00:04
friends,00:00:06
your training at the00:00:09
Academy of DNA Coordinators is finally starting,00:00:10
today we are starting the first module,00:00:13
module 1, which is called an ideal00:00:15
coordinator, we will talk to you about00:00:17
what qualities an00:00:18
ideal coordinator should have - what is it00:00:20
again, we will go through00:00:23
those functions in some detail which will rest on00:00:25
your shoulders when you help the00:00:26
business owner get out of00:00:29
operating activities, in general, a00:00:31
huge amount of interesting00:00:32
information awaits you since we have little time and there are a00:00:35
lot of tasks, let's get started, in00:00:37
general, let's go through the breeze module 1 block 100:00:43
problems of a business owner and now00:00:46
we will talk about what00:00:49
problems a business owner is struggling with,00:00:50
why we don’t solve these problems for him,00:00:53
and the first block is00:00:56
dedicated to just such a fundamental00:00:58
part so that we can once again understand the00:01:00
difficulties of a business owner, why00:01:02
he suddenly liked such an00:01:04
employee coordinator and what you can do to00:01:08
help him more entrepreneurs a mess00:01:11
business there is no strength and desire to do something00:01:13
this is already a kind of consequence because00:01:16
this is accumulated fatigue, as a rule,00:01:20
the mess is growing stronger and stronger00:01:23
every month every year because it is00:01:28
very difficult not to introduce elements of the system into the company owner water00:01:29
because of this, he loses the desire00:01:32
to implement some tools in his00:01:33
business and concrete gives up and00:01:35
employees repeat the same mistakes, it really is true that00:01:38
he has to00:01:40
explain the same thing ten times00:01:41
24/7 at the same time while00:01:45
employees worked from 9 to 18 rest on00:01:47
the weekend if you thought that the work of00:01:50
business owners is a thrill and relaxation00:01:53
in Bora-Bora, in fact this is not so in00:01:55
the vast majority of cases,00:01:56
business owners00:01:58
work all day long in the office without stopping,00:02:01
weekends come early in the morning and they leave00:02:04
late in the evening, this is true and there is00:02:06
no time for themselves,00:02:08
family and hobbies;00:02:10
business owners believe that00:02:12
there are no normal candidates on the market; in fact,00:02:14
candidates, that is, but they think so00:02:16
because, as a rule, when they00:02:17
start looking for someone they they are faced00:02:20
with such a problem that people come to them for00:02:22
an interview who, to put it mildly, are00:02:24
not highly gifted with intelligence and do not00:02:25
want to work and effectively build the00:02:27
business of our client your client,00:02:30
so there are no normal candidates on the market,00:02:33
this is a consequence of an incorrect00:02:35
recruiting system,00:02:36
people are trained in the company,00:02:38
they quit this very often there is00:02:39
such a story when suddenly they have their00:02:42
own ideas for a training system or, God forbid,00:02:43
he invests all his time with00:02:46
information in a person spends00:02:48
his time telling how what to do00:02:51
how to work in the system how to make a00:02:53
product how to how to make it00:02:55
qualitatively what they spend a lot of my00:02:57
time at the exit then I get that the00:02:59
employee quits really00:03:01
very very very loves without me00:03:05
no one works you need to kick everyone the00:03:06
owners have such a problem that in00:03:09
essence but this very often happens there is00:03:13
such a thing as proactivity00:03:14
proactivity is the employee himself, on his00:03:16
own initiative, offering this or00:03:19
that solution in order to get out of a00:03:21
difficult situation about activity is00:03:23
carried out by a very small number of people,00:03:24
your task is to be incredibly proactive,00:03:27
but if there are no preparative people00:03:29
you have to drive everyone, kick and00:03:31
force, and this is really very00:03:33
annoying; it’s easier to do it yourself,00:03:36
only I know how to do it very00:03:39
often this is the case for business owners00:03:40
that they see that someone is doing something, some kind of00:03:42
turnout and they run to do it all themselves, they00:03:45
do it, they give it and it’s easier for me to do it00:03:47
myself, let’s say send it to this00:03:48
document, it was necessary to do it, calculate the00:03:50
commercial offer,00:03:51
it opens they’re watching it, I think, damn it,00:03:53
in short, prove yourself honestly, teach the00:03:55
spearman correctly, also00:03:57
quickly remake me myself, send it, so I’ll00:03:59
shoot the redistributions myself, send it at00:04:01
the exit, the employee doesn’t receive information on00:04:02
how to do it correctly, the owner00:04:04
once again just does everything00:04:06
on his own, now we’ll analyze with you00:04:08
some cause-and-effect issues already that00:04:10
is, more specific things that before00:04:12
this these are such general words we discussed with you00:04:14
now we will analyze with you00:04:15
more specific things00:04:18
like causes and effects in general what is00:04:19
happening in the world the owners are00:04:23
not struggling with what problems what are you00:04:26
actually getting out of gives so let's00:04:28
go reasons the owner of his00:04:32
task I don't record interesting thoughts or00:04:34
record them sloppily, so what most often00:04:37
happens is that business owners don't00:04:39
manage their time management, they don't have a00:04:41
planning system,00:04:42
they use a notepad, sometimes someone00:04:44
uses notes on their phone, but this00:04:46
is done sloppily when he00:04:48
comes up with a new idea to write down in00:04:49
handwriting and on a napkin somewhere else,00:04:51
as a result, important tasks are not00:04:54
completed or are completed late, sites00:04:56
disappear now we are talking about exactly00:04:58
what the coordinator of your business will fight about00:05:01
if you are the owner or what you00:05:03
will fight to fight in the future the00:05:05
following coordinators, the owner does not00:05:07
have time to record orders and00:05:09
control them, as a rule, the00:05:10
owner of a business is a person who00:05:12
is constantly on the move;00:05:14
he gives out tasks to anyone over the phone: how did you00:05:16
do this, you do this, and often00:05:19
these tasks that are handed out are not00:05:20
recorded and are even trivial at the00:05:22
connect level and messages to me confirming the00:05:24
accepted task to the employees, what does this00:05:27
lead to, the order is not completed on00:05:29
time or is not completed at all, that is, there is00:05:31
no system for monitoring orders from this, they are00:05:34
strongly shooting now more00:05:36
specific and more prisoners00:05:38
of the problem, for example, the client database is maintained00:05:40
not in a gray system but in Excel, what is it00:05:42
crm system we will get to know what00:05:45
share the distant block of 15 will be but00:05:48
nevertheless we will go through essentially this00:05:50
customer accounting system there is a huge number of00:05:51
entrepreneurs who for some00:05:54
reason still conduct their business using00:05:56
xl systems but this is very no good00:05:59
at the end of the00:06:00
application, the client is lost, does not call back00:06:02
during the time, we do not earn money00:06:03
and there is no control over the work of the sales department,00:06:06
the calls are not listened to, the reasons for refusals are00:06:09
not checked, many owners00:06:11
have such a problem that there are00:06:13
sales people, they seem to call and when00:06:15
the owner himself comes, there is no office in his office.00:06:17
at the time they straightened out,00:06:19
they begin to speak competently to the00:06:22
guy, in fact, in fact, the00:06:25
story turns out that at the end there is no understanding00:06:27
at all that they are calling00:06:29
who they are calling, what is the effectiveness of00:06:30
calls, they don’t say correctly for years00:06:32
because no one listens to them because there is no00:06:34
control over how they work where and00:06:36
when the sun doesn’t start listening to00:06:38
telephone conversations,00:06:39
he just grabs his head,00:06:41
damn, how can you even talk like that?00:06:52
responsibility for this seems to be absurd, this is a00:06:54
fact, that is, this is the absolute truth;00:06:57
employees who work poorly for00:06:59
nine out of ten owners00:07:01
continue to work and are00:07:03
responsible for their poor work;00:07:05
farm; no; a well-functioning system for hiring00:07:09
employees is built; The00:07:12
following00:07:13
situation happens: there are employees in the client's head,00:07:15
some kind of pain, pain, for example, what he00:07:17
needs there, I don’t know the sales department and the00:07:19
manager, the head of the sales department, he is in00:07:21
so much pain that he is simply00:07:24
placed in quality from the office,00:07:25
some person comes, naturally,00:07:27
a person will persuade me, well done, I I can do everything,00:07:30
I can do everything, I can handle everything,00:07:32
no problems at all, what we encounter at00:07:35
the exit we encounter at the exit is00:07:36
that he is not great, he spent a huge00:07:39
amount of time, that is, in fact, his00:07:40
own numbers of the first one he came across, in00:07:42
the end he spends a lot of time on empty00:07:44
interviews, they think that normal00:07:45
candidates don’t waste time during the00:07:47
interview, recruits people at the exit,00:07:49
candidates go to work and cannot00:07:51
perform their functions normally, we move00:07:54
on, there is no clear and transparent00:07:56
financial accounting system, the vast majority of00:07:57
owners manage finances on their knees,00:07:59
do not understand what their budget of income and00:08:01
expenses is00:08:02
their planned projected00:08:04
costs are a really big00:08:06
problem, we will have a large financial00:08:07
module and we will teach you how to implement a00:08:09
financial system in the company of00:08:11
owners. As a result, there is no00:08:12
understanding of how much money the business has, how much00:08:14
money it earns for itself, most of the00:08:16
time is spent on routine, constantly00:08:18
putting out fires, there really is nothing00:08:21
left to eat time for really important00:08:22
tasks that bring in money turnover00:08:25
means here that is,00:08:27
Ivanov’s constant question of what to do with00:08:29
certain clients, some kind of site visits to00:08:34
see what’s going on in the accounting department, very00:08:36
small, all these tasks that do00:08:38
not lead to development they don’t lead to00:08:39
scaling, it’s called a chain and00:08:42
the owner spends 9000:08:45
percent of the time on it, that is,00:08:47
there is something that you can bring big00:08:49
money instead of what you can’t, that’s00:08:50
actually the amount of time00:08:52
for this, the owner does everything himself and does00:08:56
not delegate routine actions to the00:08:59
consequences of lack of time for the development of the00:09:01
company they have already talked about this, that is, your task00:09:04
will be to help the owner with00:09:08
every task that is worth00:09:10
delegating to his employees, that is,00:09:13
if you see that you can00:09:16
independently solve the problem for00:09:17
the owner, super, then we take and00:09:20
do the task for the actual pro difficult00:09:22
offer to the owner solution if we00:09:24
see that the task is not within your00:09:26
competence, but there is an employee who is within the00:09:28
competence, which means you need to constantly00:09:29
remind the owner that tasks00:09:31
need to be delegated, we will00:09:32
talk about this very closely in the second module and, in00:09:35
my opinion, there are modules in the tenth, but00:09:37
it’s very an important point is that the00:09:40
lead generation system has not been established, indeed there is00:09:42
such a problem for many that they still have00:09:43
n’t sorted out applications, probably one of the00:09:45
simplest tasks in business new day,00:09:48
if I don’t even have the00:09:49
possibility of scaling, we will have00:09:50
a marketing block, we will tell you directly the00:09:53
most useful working tools00:09:54
we will provide a tool for finding competent00:09:57
specialists who know how to implement this00:09:59
and your client has no problems with00:10:01
applications because00:10:02
this is a simple problem that can be00:10:04
solved with the help of just basic00:10:06
tools. the00:10:13
work00:10:15
is poor quality, the employee control system00:10:16
is so that the owner00:10:19
has some kind of system that00:10:22
records the jambs00:10:23
in case they are not mowed, that we will have a00:10:26
separate block for getting rid of the jambs, the00:10:27
quality control department will00:10:28
tell you how for the system,00:10:30
three employees each, so that another00:10:32
employee will be liked more00:10:34
Moreover, there are no employee motivation systems,00:10:37
that is, a boiling system and00:10:40
employee motivation is not focused on the result;00:10:42
staff turnover, that is, when the00:10:43
owner does not have a system that00:10:46
shows the employee that if you00:10:48
work more, you earn more, you00:10:49
bring in more money; earn00:10:51
more; for the vast majority, it’s00:10:54
just some kind of then an incomprehensible salary00:10:57
system that does not lead00:10:59
employees to the desire to develop,00:11:01
scale up, they train the00:11:04
staff more ill, that is, as00:11:07
usual, a new employee comes out00:11:09
and they just start to00:11:11
convey sounds from mouth to mouth from his mouth higher, come back and the00:11:14
beads should better convey to him the sounds from his mouth00:11:16
that he has to do he partly00:11:19
understands partly they don’t understand then he00:11:21
screws up a lot then like you for years and months and they00:11:24
pump information into him they start to00:11:26
figure it out after that another00:11:28
company sometimes the next one again00:11:30
finishing also the information doesn’t work the00:11:31
training system well for example the fact that you are00:11:34
now undergoing our training is00:11:36
system and at the end you will usually00:11:38
need to implement the same training within the00:11:40
company of your own business at the end00:11:43
there are no qualified employees there are no00:11:45
specialists to perform00:11:46
narrowly qualified tasks, that is,00:11:49
often there is a concept of stream00:11:51
positions, for example, there is a sales manager,00:11:54
economists and wondered if there are00:11:55
narrow-profile positions for which00:11:57
can be quite difficult to find a cool one,00:12:00
especially for example, a runny nose, it’s very00:12:01
difficult for you to find a cool one for launching00:12:04
auto funnels or, for example, for implementing00:12:07
end-to-end analytics, everyone has their own topic,00:12:09
that is, they only deal with smart ladies of00:12:11
weak current,00:12:12
they are very difficult to find from specialists00:12:14
who understand this, people00:12:15
understand fire, that is, the result is00:12:19
that tasks beyond the competence of00:12:21
the manager are not carried out or00:12:22
are postponed, what does this mean there is always00:12:25
such a topic that the owner in 9 1000:12:28
cases of owners is well00:12:30
versed in something, this is the truth, that is, he00:12:32
rummages around and either in the product or in the sale00:12:35
you want, the devil he it’s a good ball and, as a00:12:37
rule, this is the strong side of the company, but00:12:39
if it comes to the weak side of00:12:41
the company, they don’t take it out and the end00:12:43
result is that there’s just a giant gap that hasn’t been closed00:12:45
and the owner doesn’t00:12:47
allocate time for this; there’s a hole in00:12:49
the company, he doesn’t understand how to close this hole00:12:52
and always puts it off until later and one00:12:55
of your tasks will be to help00:12:57
the owner find this hole around the house and00:12:58
motivate him to do it so that00:13:01
he doesn’t put it off for a long time,00:13:04
they don’t know how to work with freelancers,00:13:05
but this is a separate pain, we’ll talk about00:13:07
it, that is, there are a huge number of00:13:09
tasks small problems like this in format00:13:11
are the benefits of types of advertising sites and so on00:13:14
on business card banners that00:13:16
freelancers can do quickly there is there00:13:19
very often he actually undertakes with his own00:13:21
hands to do what he does at all00:13:22
should not in general be passed off as not00:13:25
of course performers they are00:13:27
deceiving if your budget we will teach you how00:13:29
to work with what is desirable00:13:30
there are no instructions clear criteria for00:13:32
completing tasks, in other words, you must00:13:35
know the instructions on how to00:13:36
work for employees what is a00:13:39
good result of work what is a00:13:41
bad result of work how to00:13:43
distinguish good from bad how to00:13:45
control this whole thing we too00:13:47
we will teach, that is, at the exit, the ruler00:13:49
must double-check the work done for00:13:51
the employees, it’s annoying to constantly00:13:53
double-check, but at the stage I remember my00:13:57
periods when I was doing00:13:59
double-checking for the employees, I was just00:14:00
heated up00:14:01
now we have00:14:03
job description regulations for all positions and there are00:14:05
instructions for those who check day, that00:14:07
is, I am essentially confident in the quality of00:14:09
the products being carried out at all stages00:14:11
and this is very strong tf the opportunity00:14:13
to relax and exhale we got a00:14:15
big buzz let's move on there are no job00:14:18
descriptions transparent structure of00:14:19
interaction of business at the output there is no00:14:21
understanding of the workload of employees00:14:23
products and the wage fund what it means00:14:26
understanding the interaction of departments, we00:14:29
will talk about this already in the third00:14:30
module, be prepared, that is, this will be a00:14:32
very interesting blog, what is the point of a00:14:35
company doing business supplying a00:14:37
logistics department, a supply department, one financial00:14:40
department, project implementation, but and so on in00:14:42
general, everywhere there are their own departments, I care about you they00:14:44
must somehow communicate with each other,00:14:45
that is, they00:14:47
usually pass on to each other some set of00:14:48
documentation,00:14:49
but ninety-nine percent of00:14:52
the owners do not have it written down how these00:14:53
departments should communicate with each other,00:14:54
who asks what from whom, in00:14:56
what century you need to get feedback00:14:58
work happens at the level of the act being00:15:00
given first of all, quick messages there,00:15:03
invoices are brought there, will it just00:15:05
become a magician, they transfer their general stack, the00:15:07
people of the cracks are lost, there is a complete00:15:09
mess, there is no system, we will teach this business to00:15:11
implement there are no huge marketing executives,00:15:15
advertising costs bring00:15:17
low-quality site applications00:15:18
converts this for those who have already00:15:19
launched, it seems like something, but it doesn’t00:15:22
work as it should, it doesn’t see end-to-end on the river, it does00:15:24
n’t see the company’s analytics,00:15:26
what does this mean, that is, if you are your00:15:28
own business and you spend more than a00:15:30
hundred thousand rubles on contextual advertising00:15:32
or, in principle, on targeting what it is,00:15:35
we will also tell you there will be a very00:15:38
detailed marketing block, but if you are a00:15:40
business owner and you have problems with this,00:15:43
that is, you have a problem, you spend00:15:45
a lot of money, you have no such00:15:47
thing as end-to-end analytics,00:15:49
you lose a lot of money, this is00:15:52
it it's true that's why you don't understand the constraint00:15:56
. clients come we will teach00:15:58
you how to implement this end-to-end analytics there are no00:16:00
exact figures on company expenses, that is, there00:16:01
is no financial accounting, there is no way to00:16:03
understand the strategy, the right decisions, there is no00:16:05
quality control department, a00:16:07
low level of customer satisfaction00:16:09
and hotels in Latvia,00:16:11
but you have probably already studied what it00:16:12
is, that is, you have watched the introductory00:16:14
occupation, in other words, this is like underwear, the life00:16:16
cycle of the client, that is, there is no00:16:18
quality control department and you cannot00:16:20
provide your client with the required level of00:16:23
service, then at the end he considers not to purchase00:16:25
the service again;00:16:30
round,00:16:31
how much money does a client bring to your00:16:33
company over the course of his life, this00:16:35
cause-and-effect relationship is some of the00:16:38
cause-and-effect relationships00:16:39
that we remove due to the fact that we00:16:42
give the coordinator that set of00:16:45
knowledge skills to cope with all this,00:16:48
in fact, now we will talk about00:16:50
what the coordinator does in general, what00:16:52
coordinators are in charge of what00:16:53
the owner is willing to pay for that same00:16:54
money, let's go first coordinators00:16:58
control the manager's schedule00:17:00
confirm meetings organize Skype00:17:02
conferences conduct correspondence church keeps00:17:03
contacts what does that mean,00:17:06
well, let's say I'll say for myself that is, I have00:17:08
all the meeting schedules planned and00:17:10
I have a very convenient Google calendar00:17:12
which I go in I look at00:17:14
when what meetings are scheduled with whom00:17:16
when I will communicate00:17:17
wildly conveniently further I’m organized00:17:21
I understand when I need to go out in00:17:23
Russian with whom I need in advance00:17:25
my coordinator confirms the meetings00:17:27
confirm skype and that is, when I go00:17:29
my colleague with whom the meeting00:17:33
has passed coordinator, hello Mikhail,00:17:35
in an hour and a half you will be all in force00:17:37
until everything is in force, by the way, it really00:17:39
increases the level of trust from the clients00:17:42
you work with, although there is nothing00:17:43
complicated about it, I have a00:17:45
separate block where I send all00:17:47
contacts, accesses, logins, passwords,00:17:49
the coordinator is stored in one place so00:17:51
that you can always00:17:52
return to this interesting contact interesting00:17:54
books and so on in general go where00:17:56
next works on the principle of one window00:17:58
all tasks all tasks for all employees00:18:02
including not assigned by the coordinator00:18:04
using a voice message00:18:06
that is, roughly speaking, the coordinator knows00:18:08
all of my employees with whom we personally00:18:10
communicate that I have a00:18:11
partner there, several managers, and so00:18:14
on, that is, I communicate00:18:15
offhand with seven-eight people in00:18:17
total from all companies, then they00:18:20
dissolve tasks downwards, he knows my00:18:23
roots of all these people, respectively,00:18:25
if I am someone I set the task and what00:18:27
I need is for Igor to prepare this00:18:28
document,00:18:29
I send it by voice to my coordinator,00:18:31
send it to Igor, control the00:18:33
instructions, are happy with the result, that is, in00:18:35
this way I free myself, I00:18:38
work according to the one-window principle, that is,00:18:40
all tasks are set through one place, all00:18:42
answers are also obtained through the coordinator is00:18:44
very convenient and then finds performers00:18:47
for almost any noise task, we will teach00:18:49
how you can distinguish between bala bala00:18:51
bala bala, no matter in what area, in general,00:18:53
the methodology is the same everywhere,00:18:55
so if your own client00:18:57
needs any performer, it doesn’t matter00:18:59
who you are, I don’t know the concrete supplier in00:19:01
Samara you will find the best00:19:03
supplier in Samara concrete than to do it00:19:04
in half an hour maximum in an hour with a guarantee00:19:07
that the matter will be brought to a00:19:09
result build a hiring system00:19:11
hire better candidates on the market that00:19:13
is, you usually have the00:19:15
owner has a flow of positions for00:19:16
which permanent waiting for new00:19:18
candidates, the coordinator will be able to write on the00:19:20
wrong vacancy, posted00:19:23
to post them, do it correctly00:19:25
using the selection of a funnel river like this, we will00:19:27
also teach how to make sure that normal people00:19:29
come to the interview offline00:19:30
until the important moment,00:19:32
the coordinator is an online employee who00:19:35
is always online,00:19:36
she is at the same time he is in orlane,00:19:38
so this is an absolute00:19:40
misconception, an old format of thinking that a00:19:42
person should always be underfoot00:19:44
so that it can be seen what this person is doing, an00:19:46
[ __ ] should be under his foot,00:19:47
who needs to be constantly kicked,00:19:49
and the person who is great, and the person00:19:50
who is our tenant, does not need to do business all00:19:52
the time kick further what to do when00:19:54
organizing the work of employees they conduct00:19:56
partnership programs this is very cool that is, roughly00:19:59
speaking, you have employees who00:20:01
need to call each other so that00:20:03
they coordinate the work of00:20:05
personnel and call each other to00:20:07
find out who is doing what, who has what00:20:09
plans for the week, who needs what records00:20:11
these agreements, puts it all on00:20:13
the board, you just get00:20:15
the satisfaction that all tasks are00:20:16
recorded, you can00:20:17
control which tasks will not be00:20:19
done, make adjustments, you don’t have to00:20:22
waste your time on this, it will be done for you,00:20:24
and if you want to be at these meetings00:20:26
in this you will be a coordinator simply means00:20:28
to be a person who, to fix00:20:29
all internal agreements, helps to00:20:32
implement gray systems, both phones,00:20:34
financial accounting, we have already talked about this,00:20:36
creates job00:20:37
description regulations that really work,00:20:39
I assure you, every00:20:41
business owner has this, such00:20:42
instructions are written on half an A4 page00:20:44
which lies deep in00:20:47
your employee’s bedside table, this is an absolutely00:20:49
normal situation, we help implement00:20:52
job descriptions that are brought00:20:53
to results, that is, you will understand in00:20:55
the process of work, including from working with00:20:57
our mentors, our00:20:59
coordinators, what the instructions mean,00:21:02
which is enough, your work to the00:21:03
result and get from it’s00:21:04
really a great pleasure to play the00:21:07
quality control system and now00:21:09
the employees stop messing up and perform00:21:11
their tasks efficiently, that’s what it means,00:21:15
that means that you have for each00:21:17
position which, to begin with, affects the00:21:18
money because the movie is not a00:21:21
material motivation, security00:21:24
motivation for people have heard a story about it,00:21:26
although it would have an impact on the00:21:28
money, you see the motivation system and00:21:30
accordingly you will have00:21:32
it immediately, the growth of the company is the key00:21:36
difference, the coordinator, if now to summarize00:21:41
this is our 1 water block, the00:21:45
coordinator makes it a pleasure what00:21:47
the owner can’t stand, he sees00:21:50
leaks, what does it mean leaks, that is, when00:21:51
he sees some imperfections in the form that00:21:53
something is leaking somewhere,00:21:56
money is lost, the quality of work is lost, we00:21:58
cannot highlight effective employees,00:21:59
the coordinator draws attention to this, the00:22:02
coordinator does not allow himself to00:22:03
miss some incorrectly made00:22:05
wording by the coordinator directly there is an00:22:08
allergy to this, that is, he cannot00:22:10
afford to write down a task for a person00:22:12
who writes down absolutely everything00:22:14
greener helps the owner not to00:22:17
relax, that is, does not allow him to00:22:19
relax, what does it mean when the00:22:21
owner of a business is in00:22:24
such a lost state, partly in this00:22:26
state they are what did you know?00:22:28
the correlator calls him and says listen,00:22:29
let's get together or listen there, I don't know00:22:32
you will be in a relationship, listen let's00:22:34
get together00:22:35
tomorrow we need to do a very important task,00:22:37
I trust you, everything will work out, this00:22:39
task is for us, let's say we're standing back00:22:41
and don't be offended, don't give it to him00:22:43
relax, this is what the coordinator does, the00:22:45
coordinator is a kind of add-on in00:22:48
business, in fact, he controls00:22:51
completely all the processes,00:22:52
he controls the entire daughter, he00:22:55
controls and helps get rid of00:22:56
dozens of important moments, the coordinator and with00:22:59
his own hands does the absolute minimum of00:23:01
the tasks of the coordinators, in this his colors00:23:04
are the features of this functions of the00:23:05
coordinator number one to delegate all00:23:07
tasks from oneself and the owner, this is the00:23:09
point, that is, at the end of the day, the freer one’s00:23:11
own and the freer the00:23:12
coordinator is for the club, the cooler it is, that is,00:23:15
when you have to throw off all the tasks00:23:16
if, except for him, he can’t do something,00:23:18
hand over what he will do initially, he00:23:20
will then do another person as if you are a00:23:22
person to train, this is the point, that is,00:23:24
business owners don’t think that your00:23:26
task will simply be00:23:27
to load coordinators from all over so that he can figure out00:23:29
beer the00:23:30
freer the coordinator and the00:23:32
freer you are, the better, well, that’s better, the00:23:34
great meaning is that the coordinates always00:23:36
think to whom and how can you throw off a task00:23:38
how to control the quality of00:23:40
execution how to make sure that the task00:23:41
is brought to a result in this00:23:43
great sense now you are probably00:23:47
wondering, well, that is, if the mouse and modernly00:23:50
about coordinators, I want you to00:23:52
do one task, that is, now00:23:55
after each block they will tasks00:23:57
now this was the first basic00:24:00
introductory module so that you understand00:24:01
in general what you will have to work with what00:24:03
you will encounter the00:24:04
task for this block is the following for00:24:07
the coordinator to watch you need to find 300:24:10
business owners these can be business00:24:11
owners of completely different00:24:13
levels the simpler the better how to00:24:16
you can find, ask all the00:24:18
friends you know, call the00:24:20
old lady, the initial employer,00:24:22
perhaps on your thread in the general chat,00:24:24
ask the owner or owner of00:24:27
the business, please help me, the goal of00:24:29
all this is to write down the problems, that is,00:24:32
to communicate with the person, find out what00:24:34
problems he has, what difficulties he is00:24:36
struggling with directing clients to00:24:38
employees and related to the organization of00:24:41
the process, which basically takes him00:24:43
time to listen to the owner of the business, this00:24:46
conversation can take half an hour, an hour00:24:48
to listen to the owner of the business, what he00:24:50
thinks about it in general, what difficulties he has,00:24:52
what difficulties he has, and I’m00:24:55
sure you’ll find out a lot of new things to ask00:24:57
and what do you really need help with, that00:24:59
is, you can go through the fields00:25:01
that I told you and find out whether00:25:03
he really has it and more00:25:05
or not, if he has it and the will, well, you need to talk to him00:25:07
about it and you for00:25:10
yourself at least understand that everything that00:25:12
I’m telling you now may be00:25:13
for you at the moment, maybe some kind of00:25:15
fiction, I’ll tell you some of00:25:17
my fantasies that are not confirmed, you00:25:20
need to get feedback from the00:25:22
owner of the business who will say damn, that’s how it00:25:24
is in fact, this really00:25:26
annoys me, it also doesn’t really00:25:27
annoy me00:25:29
and, accordingly, this can already cause00:25:30
problems, so00:25:33
this is a simple task for you to find three people who are00:25:35
business owners and carry out an00:25:38
easy conversation with them, after that you will need to00:25:40
enter the result of this question in00:25:42
the Smythe documents how to work with it, I00:25:44
’ll show you a little later this will be the00:25:46
fourth block of this module, with this00:25:50
we’ll finish this block now there’s only00:25:53
story 2 if entrepreneurs are watching us00:25:54
you need to write down your00:25:56
problems that you currently have with00:25:58
clients to employees with the organization00:26:00
process means that in the new field there are three,00:26:02
but as you already understood that this00:26:05
educational content,00:26:06
this course is dedicated to non-beech00:26:09
business owners, you will also be00:26:11
incredibly interested in what you need to00:26:13
teach non-business owners, people00:26:14
who help their own business, and00:26:16
this makes everything much more effective00:26:18
because the owners, not yes, everyone00:26:19
will listen, they will read, they will understand, damn,00:26:21
of course the idea is cool, but who00:26:24
will do all this, who if I can’t, therefore,00:26:29
find entrepreneurs there for such a task in the first module and conduct a00:26:31
survey with them, find out again and problems with00:26:35
tapes by employees with organizing00:26:37
the process, what to do time passes and then00:26:39
this information is not styled x-man block00:26:42
this is actually where the first module00:26:44
ends the first block of the first module00:26:46
ends let's move on to the second00:26:48
module in this case you can go straight away00:26:51
sometimes this is the situation when I will00:26:53
recommend you when I can’t00:26:55
control you on I will strongly00:26:57
recommend it, do not move on to the next00:26:59
block until you have completed the task of the00:27:00
first block in this situation, you can00:27:02
already move on to the second block, the first00:27:04
block is completed, the homework is completed, I think you00:27:08
understand, a long journey of a great story begins00:27:11
and you will be very interested and you00:27:13
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